Back-up Power Generation System Services and Repairs

The City of Raleigh, North Carolina is requesting proposals for on-call emergency and scheduled repair services for backup power generation systems serving Raleigh Water's facilities, with proposals due September 14, 2026 at 2:00 p.m. EST. The City reserves the right to enter into one or more contracts based on price, location of services, hours of operation, and availability, with no minimum amount of work guaranteed.

The scope covers diagnosis and repair of diesel and natural gas generator units, automatic transfer switches, battery systems, fuel delivery systems, exhaust and cooling systems, and related switchgear and distribution panels across water and wastewater treatment plants, pump stations, lift stations, elevated and ground storage tank sites, and booster pump stations in Wake County and Teachey Town. All work must comply with NFPA standards, lockout/tagout procedures, and the City's Environmental Management System protocols. Contractors must respond to emergency service requests within two hours and non-emergency requests within twenty-four hours.

Pricing shall be based on time and material with fully burdened hourly rates, submitted separately for standard hours (Monday–Friday, 8:00 a.m. to 5:00 p.m.), after-hours, holidays, and emergency services. Equipment hourly rates and markup percentages for materials and parts (not to exceed 15 percent) and rented equipment (not to exceed 15 percent) must also be provided.

Contractors must maintain commercial general liability insurance of at least $1,000,000 per occurrence and $2,000,000 aggregate, automobile liability coverage of at least $1,000,000, and workers' compensation insurance with statutory limits. The contract term is up to five years. Questions are due August 24, 2026 at 5:00 p.m. EST. No pre-proposal conference will be held.