B24001586 Information Technology Services for the Stadium Authority

The Stadium Authority of Hawaii has issued an Invitation for Bids (IFB) for Information Technology Services, seeking a contractor to provide comprehensive on-demand, on-site, and remote IT support for their organization. The procurement is specifically for supporting 18 staff members using Microsoft Windows desktops and laptops, with services including desktop support, Office 365 support, IT troubleshooting and repair, software installation, minor hardware repairs, and connectivity support. The contract will be located at the Aloha Stadium in Aiea, Hawaii, and is structured for an initial 36-month period from April 1, 2024, to March 31, 2027, with an optional one-year extension potentially extending to March 31, 2028. Bidders must submit their proposals electronically through the State of Hawaii's electronic procurement system (HIePRO) by February 28, 2024, at 2:00 pm HST. Key qualifications include being registered to do business in Hawaii, maintaining an Oahu-based office, and providing references from a minimum of three companies or government agencies. The award will be made to the lowest responsive and responsible bidder, with bids requiring comprehensive hourly rates, monthly pricing, and compliance with state wage requirements and employment laws.

The solicitation does not explicitly indicate specific set-aside designations for disadvantaged enterprises or minority-owned businesses. Bidders must provide proof of insurance, demonstrate staffing capabilities, and showcase relevant experience in IT service delivery. The contract requires that all bid prices be inclusive of all costs and applicable taxes, with payment terms structured to reimburse the contractor within 30 days of invoice submission detailing provided service hours. While specific budget ranges are not explicitly stated, bidders are expected to provide comprehensive pricing that covers all anticipated IT service needs for the Stadium Authority's 18 staff members. No performance or payment bonds are required for this procurement. The Stadium Authority reserves the right to reject any and all bids, maintaining flexibility in the selection process. The jurisdiction for this contract is Honolulu County, specifically covering the Halawa CDP area, with services to be rendered at the Aloha Stadium location.