American sign language services - IFB 25C034000

The California Highway Patrol (CHP) is seeking a contractor to provide American Sign Language (ASL), Deaf-Blind, and Real Time Captioner (RTC) services for its Equal Opportunity & Access Section through Invitation for Bid (IFB) #25C034000. The procurement will cover non-emergency interpretation services for CHP applicants, employees, and the public, to be performed at various CHP locations within a 50-mile radius of CHP Headquarters. Interpreters must possess specific professional certifications, including Registry of Interpreters for the Deaf (RID) or National Association of the Deaf (NAD) certifications at specified levels. The contract term is anticipated to span from November 1, 2025, through October 31, 2028, with services required during normal working hours (Monday through Friday, 8:00 a.m. to 5:00 p.m.) and outside normal hours, including holidays and weekends. Key deliverables include providing professional interpretation services with strict adherence to professional conduct, ethics, and confidentiality standards. The bid response is due on May 6, 2025, at 11:00 a.m., with CHP intending to make a single award to the lowest responsive and responsible bidder.

While the Disabled Veteran Business Enterprise (DVBE) participation requirement has been waived for this solicitation, bidders who utilize DVBE participation may receive an incentive. The contract includes a one-hour minimum service requirement, with rates varying based on distance from CHP Headquarters (0-5 miles, 5.1-50 miles, or remote) and notification timeframe. Although the IFB does not specify exact pricing, rates will be determined upon award. The procurement does not appear to have specific restrictions on organizational types beyond the professional certification requirements for interpreters. No incumbent vendors are mentioned in the documentation. The contract emphasizes professional standards, with potential termination for non-compliance with ethical and performance expectations. While a specific budget range is not disclosed, the multi-year contract and comprehensive service requirements suggest a significant potential contract value for the selected interpreter service provider.