American sign language services - IFB 25C034000

The California Highway Patrol (CHP) has issued an Invitation for Bids (IFB) Number 25C034000 for American Sign Language (ASL), Deaf-Blind, and Real Time Captioner (RTC) services for the CHP Equal Opportunity & Access Section. The procurement covers interpretation services to be performed at various CHP locations within a 50-mile radius of CHP Headquarters in Sacramento, with services required both onsite and remotely. Interpreters must possess current certification from the Registry of Interpreters for the Deaf (RID) or National Association of the Deaf (NAD) at specified levels. The contract will cover non-emergency interpretation requests for CHP applicants, employees, and members of the public during normal business hours (Monday-Friday, 8:00 AM to 5:00 PM) and outside normal hours including holidays and weekends. Key deliverables include a minimum one-hour charge per assignment with varying hourly rates for services within 0-5 miles, 5.1-50 miles, and remote services, as well as different rates for services requested with less than 3 days notice. The contract term is set from November 1, 2025, through October 31, 2028. Critical dates include bid submission deadline of March 25, 2025, at 11:00 AM, with bid opening at 11:15 AM, and a question submission deadline of March 3, 2025, at 10:00 AM.

While Disabled Veteran Business Enterprise (DVBE) participation requirements have been waived for this solicitation, bidders utilizing DVBE participation remain eligible to receive DVBE incentives. The procurement includes a Small Business preference providing up to 5% preference for certified small businesses or non-small businesses subcontracting 25% to small businesses. Insurance requirements are substantial, mandating commercial general liability insurance of $1,000,000 per occurrence and professional liability coverage of $1,000,000 per occurrence with a $2,000,000 aggregate limit. The contract will serve San Diego City and other jurisdictions within the specified service area. Although specific award value is not explicitly stated, the comprehensive service requirements and multi-year contract duration suggest a potentially significant procurement opportunity for qualified ASL and interpretation service providers. Interested vendors must carefully review the IFB documentation and ensure compliance with all specified certification, insurance, and service delivery requirements to be considered for award.