AMAG Symmetry Platinum Software Agreement

Central Piedmont Community College is conducting a competitive procurement for an AMAG Symmetry Platinum Software Support Agreement through an Invitation for Bid (IFB) numbered 88-250035-CK. The solicitation seeks comprehensive software support services with a primary focus on obtaining software licensing, maintenance, and technical support for AMAG's Symmetry Platinum platform. Vendors must submit detailed Network Architecture and Technology Stack diagrams and complete a Higher Education Community Vendor Assessment Toolkit (HECVAT) to demonstrate data security capabilities. The initial contract term is one year, with potential extensions for two additional one-year periods at the state's discretion. Key submission requirements include providing pricing for a base year and two optional years, with support service fee increases capped at 5% annually after the first contract year. The public bid opening is scheduled for February 24, 2025, with proposals due on the same date. Vendors must also be prepared to pay a 1.75% transaction fee on each purchase order issued through the Statewide E-Procurement Service.

While no specific set-aside designations or restrictions on vendor types are explicitly mentioned, vendors must meet extensive insurance requirements that could limit potential bidders. The insurance specifications are stringent, requiring $2,000,000 in Commercial General Liability coverage, $5,000,000 in Professional Liability coverage, and $7,500,000 in Cyber Liability coverage per occurrence. Though the exact budget range is not specified, the comprehensive insurance and technical requirements suggest this is a substantial contract targeting established technology service providers with significant cybersecurity and software support capabilities. The procurement appears focused on securing a robust, long-term software support agreement with comprehensive technical and security provisions. The contract's potential three-year duration and sophisticated technical requirements indicate a significant investment in enterprise-level software support for the community college's technological infrastructure.