ALPR Hardware and Software Support, Maintenance, and Repairs
Awarded State & local contract opportunity Posted
- Solicitation number
- 2025-UWMIL-00930-RFB
- State
- Wisconsin
- Responses due
Opportunity facts
- Jurisdictions
- NIGP codes
- 20857 Law Enforcement Software
- 55038 Parking Meters And Area Control Equipment
- 55092 Vehicle Identification Systems, Automated
- 68077 Radar Instruments, Traffic Enforcement Type (Including Laser Speed Measuring, Ranging Devices, Radar Instruments Equipped W/Cameras And Lidar Equipment (Laser)
- 92007 Applications Software For Microcomputer Systems: Business, Mathematical/Statistical, Medical, Scientific, Etc.
- 92014 Applications Software (For Minicomputer Systems)
- 96860 Parking Meter Services (Including Collection, Installation, And Removal)
- UNSPSC codes
- 41115200 Radar and sonar systems and components
- 43221718 Radar antennas
- 81111502 Personal computer PC application design
- 46161505 Parking meters
- 46171701 Vehicle parking permit
- 41115203 Meteorology radar
- 46161525 Vehicle detection loop coil
- 41111921 Speed sensors
- 46171700 Vehicle access control
- 46161516 License plate recognition system
- Point of contact
-
- Pam Loignon loignon@uwm.edu (414) 229-5212
Opportunity details come from vendornet.wi.gov. Updated .
About this opportunity
The University of Wisconsin-Milwaukee (UWM) is soliciting bids for a comprehensive Automated License Plate Recognition (ALPR) hardware and software support contract through a competitive Request for Bid (RFB) process. The procurement specifically seeks unlimited remote technical support via phone, email, and electronic channels, along with onsite maintenance for Genetec Solutions AutoVu ALPR systems within the Transportation Services Department. Bidders must provide technical support services and have the potential to supply new hardware and software as needed. The solicitation (2025-UWMIL-00930-RFB) requires all responses to be submitted online through the https://bids.sciquest.com/apps/Router/PublicEvent platform, with a bid submission deadline of March 21, 2025. An optional site visit is available, and potential bidders are encouraged to review the front cover sheet of the bid document for critical deadlines. Questions can be submitted through the procurement tool or via email to uwmbids@uwm.edu. Technical support for bid submission is available through Jaggaer Supplier Support at 1-800-233-1121 Option 2, with a guaranteed 24-hour response time.
While no specific set-aside designations or vendor restrictions were explicitly stated in the document, the procurement appears open to qualified technical support providers specializing in ALPR hardware and software maintenance. The current infrastructure involves Genetec Solutions AutoVu ALPR systems, suggesting potential bidders must demonstrate compatibility and expertise with this specific technology. Although no precise budget range was provided, the contract includes provisions for both ongoing support services and potential future hardware/software purchases. The procurement covers jurisdictions in Milwaukee County and potentially extends to Mattoon Village, indicating a broader regional scope. Bidders should be prepared to demonstrate comprehensive technical capabilities, remote and onsite support methodologies, and a proven track record of maintaining advanced license plate recognition technologies. Interested vendors are strongly advised to submit bids early and anticipate potential account setup or technical integration challenges during the bidding process.
Opportunity text
UWM is seeking qualified bidders for unlimited remote technical support through phone, email, and other electronic means and onsite maintenance as needed for Genetec Solutions AutoVu Automated License Plate Recognition (ALPR) Hardware and Software for our Transportation Services Department. The State, as represented by the Board of Regents on behalf of UWM, intends to use the results of this solicitation to award a Contract for these services with the option to purchase new hardware and software if needed. See Buyer attachments for the bid documents. The front cover sheet of the bid document contains important deadlines, including an RSVP for an optional site visit. Information for this solicitation can be found, and responses MUST be entered online at : https://bids.sciquest.com/apps/Router/PublicEvent?CustomerOrg=UWisconsin. The link will take you to a general page of all current solicitations. This is not a direct link to the bid. You MUST search for the bid to find the bid documents. (2025-UWMIL-00930-RFB). Please see the front cover sheet of the bid document for important deadlines. Questions may be asked through the procurement tool or to this email address, uwmbids@uwm.edu. If you run into any technical issues:
- For all technical issues or password resets for your supplier portal login for Shop@UW+, the University of Wisconsin's Procurement System, please reach out to the Jaggaer Supplier Support team at 1-800-233-1121 Option 2, the response time should not exceed 24 hours
- Or submit a support ticket via the Supplier Support page here: https://www.jaggaer.com/supplier-support/. the response time may vary from 2 - 4 business days.
Tip: Do not wait until the last minute to view and submit your bid. You may need time to get your account set up, and or there may be technical issues. SUBMIT YOUR BID EARLY.
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