After Hours On-Call Safety Assessment – Region 1

The Idaho Department of Health and Welfare is seeking a contractor to provide On-Call and After-Hours Response services for child safety assessments in Region 1. The primary objective is to have a contractor available 24/7 to respond to high-priority referrals involving child abuse and neglect outside regular business hours. Qualified vendors must demonstrate the ability to have multiple staff members who can promptly assess child safety and wellbeing, thoroughly document their actions, and comply with state laws, regulations, and department policies. The initial contract term is anticipated to be one year, with potential extensions up to five years through mutual written agreement. Proposals will be evaluated based on technical merit, cost, and contractor responsibility, with award going to the most responsive and highest-scoring offeror. The deadline for proposal submission is August 7, 2024, and vendors must provide fully-burdened hourly rates for services. The contractor will be expected to have robust capabilities in child welfare assessment, documentation, and rapid response protocols.

The solicitation does not explicitly indicate specific set-aside designations or restrictions for disadvantaged business enterprises. While no incumbent vendor is directly mentioned, the department has historically expended approximately $139,696 annually for these services in Region 1, though funding and service needs may fluctuate. The contract will require compliance with specific administrative directives, including enhanced criminal background check protocols for personnel and adherence to drug testing procedures in child welfare cases. Vendors must also maintain appropriate insurance coverage and meet the State of Idaho's standard contract terms and conditions. The contract includes provisions for records retention and documentation of case, medical, and administrative records. The estimated budget range suggests that vendors should be prepared to provide comprehensive on-call safety assessment services within the annual expenditure framework of approximately $140,000, with potential variation based on actual service needs.