Adobe Software Licenses

Miami-Dade County's Communications Information and Technology Department (CITD) is soliciting bids from an authorized Adobe reseller to establish a countywide Adobe Software Licenses, Maintenance and Support Services contract on an as-needed basis, with proposals due September 25, 2026 under ITB0000011.

The scope encompasses a suite of Adobe products and services: Acrobat Sign for enterprise (100,000 transaction limit), Acrobat Pro DC and Standard DC, Creative Cloud All Apps Pro and Single App Pro, Captivate, feature-restricted Photoshop, and Adobe professional services for Acrobat Sign implementation. The base year contract term runs June 23, 2024 through June 22, 2025, with two optional one-year renewals (through June 22, 2027), contingent upon CITD providing 30 days' notice and compliance with transaction limits.

Base-year quantities include 5,035 Acrobat Pro DC licenses, 754 Acrobat Standard DC licenses, 234 All Apps Pro licenses, 98 Single App Pro licenses, 13 feature-restricted Acrobat Pro DC licenses, 3 Captivate licenses, and 10 feature-restricted Photoshop licenses. The contract includes one Acrobat Sign enterprise subscription and sandbox environment. On-premise activation is limited to two computers per user (non-simultaneous). Professional services are delivered onshore, primarily remote, with up to two concurrent service requests permitted. Monthly true-up reporting is required for deployments exceeding purchased quantities. The Acrobat Sign Sandbox is not HIPAA, FedRAMP, or PCI DSS compliant and is restricted to non-production use only.

The contract serves all Miami-Dade County departments under CITD's centralized administration. License transfers between employees are permitted without additional fees provided original users' software is de-installed. The resultant contract will function as the primary vehicle for countywide Adobe procurement, enabling flexible purchasing aligned with departmental operational requirements.