Accommodation Management Software

The Commonwealth of Massachusetts is requesting proposals for Accommodation Management Software to manage accommodation requests, approvals, and compliance documentation across state agencies and programs, with proposals due September 29, 2026.

The scope includes system development and implementation capable of tracking accommodations for individuals with disabilities; system customization; user training; data migration; and post-implementation support across multiple state departments and agencies. Vendors must demonstrate experience with similar accommodation management systems in government or large organizational settings and provide references from comparable implementations.

The pricing structure requires detailed cost proposals covering implementation fees, licensing costs, and annual maintenance and support charges. The contract will involve an initial implementation period followed by ongoing support and maintenance services. Contract term and renewal options will be determined during vendor selection based on proposals received and the state's operational requirements. No contract value or budget range is specified in the available materials. The RFP does not indicate a set-aside program or identify an incumbent vendor. Questions deadline and any pre-submission conference or site visit dates are not identified in the materials provided.