Access Control, Patient Wandering, and Local Alarms Maintenance upkeep of Software and Hardware

The Ohio Department of Veterans Services (ODVS) is seeking proposals for access control, patient wandering, and local alarm system maintenance at its Sandusky and Georgetown veteran home facilities. The procurement involves comprehensive support and maintenance of existing software and hardware systems, with requirements for providers to have certification and technical capabilities in Bosch, Galaxy, Roam Alert, and Stanley systems. Mandatory site visits are scheduled for June 23-24, 2025, and bidders must submit detailed, itemized proposals through OhioBuys that include labor hours, hourly rates, and material costs. The contract term runs from the final ODVS signature date until June 30, 2027, with potential two-year extensions. Evaluation criteria are weighted as follows: cost/price (40%), warranty of components (20%), references (20%), licenses (10%), and liability insurance (10%). Providers must demonstrate ability to support at least 250 ports, 260 readers, and 80 alarm points in a healthcare setting, with capabilities for 24/7 emergency support, preventative maintenance, remote system monitoring, and seamless integration of existing systems.

The solicitation does not explicitly specify set-aside designations for disadvantaged enterprises. Contractors must comply with strict requirements including drug-free workplace policies, background checks, and adherence to ODVS/OVH security protocols. Existing infrastructure includes multiple access control and alarm systems that require comprehensive maintenance and potential future replacement with integrated capabilities. While specific budget ranges are not detailed in the documents, the Model Contract indicates that total compensation will not exceed a specific amount in State Fiscal Year 2025. Contractors must maintain specific insurance coverages and comply with state and federal regulations, including ethics laws, equal employment opportunity standards, and anti-discrimination provisions. The procurement emphasizes that all work must meet or exceed accepted industry standards, with a focus on high-quality service delivery for veteran home facilities in Erie County, Ohio.