54-TJK-11-PR33171 custodial operations and maintenance of rest area/welcome center

The North Carolina Department of Transportation (NCDOT) Division 11 is soliciting proposals through Request for Proposal 54-TJK-11-PR33171 for custodial operations and maintenance services at the Surry County Rest Area/Welcome Center located on Interstate 77 southbound, 0.5 miles south of the North Carolina/Virginia stateline. The procurement encompasses comprehensive janitorial and grounds maintenance services including facility cleaning, repairs, equipment maintenance, and operational oversight of the rest area facility, which serves an estimated annual visitation of 619,552 people. Bidders must submit questions by March 19, 2026, at 5:00 PM, with bid opening scheduled for April 8, 2026, at 2:00 PM; the contract is available for performance beginning July 1, 2026, with an initial one-year term ending June 30, 2027, and NCDOT reserves the right to extend the contract for up to two additional one-year periods at its discretion with two percent annual price increases. Pricing must be submitted as a lump sum for the base one-year period along with an alternate monthly bid item for reduced staffing during potential budget restrictions, with both items required or the bid will be rejected as irregular. Required qualifications include mandatory minimum wage rates of $15.34 per hour for attendants, $18.34 for assistant supervisors, and $20.34 for daily operations supervisors effective July 1, 2026; commercial general liability insurance with $5,000,000 per occurrence and $5,000,000 general aggregate limits with the State of North Carolina named as additional insured; and submission of a performance guarantee equal to five percent of monthly compensation during the first contract year. No mandatory pre-bid conference will be held, but bidders are encouraged to conduct independent site inspections.

This solicitation has no Minority Business Enterprise/Women Business Enterprise set-aside goals, and prequalification is waived, allowing all eligible bidders to submit proposals without restrictions on organizational type or disadvantaged enterprise designations. No incumbent vendor or current contractor information is specified in the documentation. Funding is subject to annual appropriations and available through the State Highway Fund; NCDOT reserves the right to suspend or terminate the contract if adequate funds are not available. The estimated water usage for the facility is 2.25 gallons per person based on annual visitation projections. The specific award value or budget range is not disclosed in the procurement documents, though the performance guarantee structure and the estimated annual visitation provide indicators for proposal cost development. Interested vendors should note that estimated annual water usage and facility visitation figures can inform operational cost projections for their proposals.