54-SH-01-PR31874 custodial operations and maintenance of rest area including lawn and grounds maintenance

The State of North Carolina, specifically the Division of Transportation through the Dare County area, is procuring custodial operations and maintenance services for a rest area located on US 158, north of Kitty Hawk at the NC 12 intersection. This procurement encompasses comprehensive janitorial and grounds maintenance services including daily custodial operations, facility cleaning, restroom maintenance, waste management, and lawn and grounds upkeep. The scope of work requires bidders to demonstrate detailed service delivery methodologies, staffing plans, equipment and supplies specifications, and quality assurance measures that comply with all state requirements and regulations governing rest area operations. Key deliverables include regular maintenance schedules, cleaning protocols, landscape management, and consistent facility operations to ensure the rest area remains clean, sanitary, and well-maintained for public use. Qualified bidders must present evidence of experience with similar facility maintenance contracts, operational capability to deliver high-quality services, and effective cost management strategies. The proposal submission deadline is March 25, 2026, with the opportunity posted on March 4, 2026. Evaluation criteria include pricing terms with detailed cost breakdowns for labor, materials, and equipment, as well as the bidder's qualifications, relevant experience, and demonstrated commitment to maintaining state operational standards.

The contract opportunity documentation does not specify set-aside designations, disadvantaged enterprise restrictions, or limitations on organization types eligible to respond, suggesting this procurement is open to qualified vendors regardless of business classification. The attached proposal document from Dare Kitty Hawk indicates an incumbent service provider situation exists; however, specific incumbent contractor information and contract award values or budget ranges are not detailed in the available documentation. The contract is funded through the State of North Carolina's transportation or facility maintenance budget, though exact award amounts are not disclosed. Bidders should anticipate that their proposals will be evaluated based on cost competitiveness, service reliability, and their ability to provide consistent, high-quality custodial and grounds maintenance services throughout the contract term while integrating with existing state rest area operations and compliance frameworks.