45-RQ300454 - Janitorial Services - Greenville Service Center

The North Carolina Department of Revenue is soliciting bids for janitorial and custodial services at its Greenville/Winterville Service Center under IFB 45-RQ300454, with sealed bids due August 24, 2026 at 2:00 p.m. and a mandatory site visit on August 17, 2026 at 10:00 a.m. Eastern Time; vendors who fail to attend the site visit will have their bids deemed non-responsive.

The scope covers daily, weekly, bi-weekly, monthly, and quarterly cleaning and major maintenance at 300 Beacon Drive, Winterville, North Carolina, a 10,338-square-foot facility comprising 9,673 square feet of carpeted areas, 4 restrooms, 2 conference rooms, 1 kitchenette, and specialized rooms. Services include general monthly cleaning, quarterly HVAC services, semi-annual window and upholstery cleaning, and annual major maintenance (window washing, carpet cleaning, floor stripping and waxing). Regular work must occur between 8:00 a.m. and 5:00 p.m. on Mondays, Wednesdays, or Fridays, excluding state holidays; major maintenance may occur between 5:00 p.m. and 11:00 p.m. on weekdays or 7:00 a.m. to 11:00 p.m. on weekends with written approval.

The initial contract term is one year with state options to renew for up to two additional one-year terms, with written renewal notice required at least 30 days before each term end. Bidders must submit firm fixed pricing inclusive of all labor, equipment, materials, supplies, and overhead. Unit prices are required for monthly general cleaning, quarterly HVAC services, semi-annual window and upholstery cleaning, and annual major maintenance items.

Evaluation is based primarily on lowest responsive bid meeting specifications. Performance must be guaranteed through one of three options: a performance bond equal to one-third of the annual cleaning cost, a 10% discount for the first three months and 5% discount for months four through twelve, or a cashier's check equal to 6% of the annual contract price. Vendors must provide three customer references for similar services, complete financial condition certifications, submit criminal background check information for all employees, and comply with North Carolina Secretary of State registration requirements. Written questions are due August 19, 2026, with state responses provided by August 20. Contract award is anticipated by August 31, 2026.