30-270009-EIPD Janitorial Services - Sylva

The North Carolina Department of Health and Human Services, Division of Employment and Independence for People with Disabilities (DEIPD), is requesting bids for janitorial services at its office located at 100 Bonnie Lane, Suite C, Sylva, NC 28779 under IFB 30-270009-EIPD, with bids due September 24, 2026 at 3:00 PM ET. A mandatory pre-bid site visit is required on September 16, 2026 at 9:00 AM ET for bid consideration.

The scope covers comprehensive janitorial services for a 9,390 square-foot single-story facility containing 20 offices, 1 conference room, 5 common areas, 3 bathrooms, and specialized spaces including a computer room. Services are required on Tuesdays and Thursdays after 5:00 PM ET and on Saturday or Sunday between 6:00 AM and 9:00 PM ET. The vendor must provide all consumable supplies (toilet tissue, paper towels, hand soap, EPA-registered disinfectants, trash liners, air fresheners) and equipment; bleach and pine oil products are prohibited. All disinfectants must be EPA-registered and effective against bloodborne pathogens including Hepatitis B and HIV. Deliverables include daily/weekly/monthly cleaning tasks, annual floor stripping and waxing, carpet shampooing twice per year, Venetian blind washing twice per year, and restroom wall cleaning twice per year. Personnel must undergo background checks at vendor expense if requested, wear face masks and gloves, and comply with confidentiality and security protocols.

The initial contract term is one year beginning October 1, 2026, or upon final contract execution, whichever is later, with the vendor required to commence work within five business days of the effective date. The State reserves the option to renew for up to two additional one-year terms at its sole discretion. Award will be made to the lowest responsive bid meeting all specifications, with past performance and total cost to the State as primary evaluation criteria. Written questions are due September 17, 2026 at 3:00 PM ET. The contract includes monthly inspections, post-award business review meetings, and up to three months transition assistance upon expiration or cancellation.