25-197 ITS Network Maintenance and Monitoring Services

Augusta, Georgia's Procurement Department, acting on behalf of the Engineering and Environmental Services Department-Traffic Engineering Division, is issuing a Request for Qualifications (RFQ) for Intelligent Transportation System (ITS) Network Maintenance and Monitoring Services. The procurement seeks qualified firms to provide comprehensive 24/7/365 remote monitoring, maintenance, and support services for Augusta's ITS network infrastructure, including both remote assistance and on-site support as necessary. Qualified vendors must be Cisco Premier or Gold Partners with a minimum of seven years' experience maintaining ATMS/ITS networks in metropolitan or statewide environments, possess Cisco CCIE and CCNP/CCDP certified staff, and maintain a physical office within three hours of Augusta's Traffic Management Center. Vendors must demonstrate advanced experience with specified hardware including Cisco IE4000, Catalyst 38xx switches, ASA Firepower, and UCS servers, as well as software platforms such as VMware, Intelight Maxview, Axis Camera Systems, Barracuda Business Continuity, and SNMP-based NMS. The evaluation criteria are weighted as follows: qualifications and experience (15 points), organization and approach (25 points), scope of services (30 points), financial stability (5 points), references (5 points), proximity to area (5 points), and optional presentation and Q&A components (15 points combined), for a maximum total score of 500 points. Submissions are due on Tuesday, July 22, 2025, at 11:00 a.m., with a Pre-Qualifications Conference scheduled for Monday, July 7, 2025, at 10:00 a.m. via Zoom, and written questions due by Tuesday, July 8, 2025, at 5:00 p.m. Vendors must submit one original and seven copies, limited to 30 pages.

The anticipated contract term is one year with four optional one-year renewal periods, totaling a potential five-year engagement, and Augusta reserves the right to select multiple vendors for this work. The contract will be negotiated on a cost-plus fixed fee basis, with fee proposals not to be included in submissions. Augusta is waiving the Local Small Business Program Preference for this solicitation, and E-Verify enrollment is mandatory for all contractors performing services over $2,499.99. No incumbent vendors or current contractors are identified in the RFQ documentation, and no specific award value or budget range is provided in the posting materials. The existing infrastructure requiring integration includes Cisco networking equipment, VMware virtualization environments, and various traffic management and camera systems already in place within Augusta's ITS network.