25-167 Permitting, Licensing and Code Enforcement Regulatory Services System

The Augusta Information Technology Department, acting on behalf of the Planning and Development Department in Richmond County, Georgia, is soliciting proposals for a comprehensive Development, Code Enforcement, Licensing, and Regulatory Services System. The procurement seeks an integrated enterprise software solution to manage multiple governmental functions, including permitting, business licenses, construction permits, alcohol licenses, code enforcement cases, signs, contractor registration, excise tax collection, and inspections. Bidders must provide a system that integrates with Esri's ArcGIS and offers capabilities such as online application submission, automated workflow management, digital plan review, inspection scheduling, fee calculation, status tracking, and robust reporting functionalities. Proposals are due on April 25, 2025, at 11:00 a.m. via a ZOOM meeting, with submission requirements of one original and seven copies. The evaluation will utilize a point-based scoring system with a maximum of 500 points, assessing proposal completeness, qualifications, organizational approach, scope of work, and cost, with pricing details to be submitted in a separate sealed envelope.

The Request for Proposals indicates a Minority and Woman Owned Business Enterprise (M/WBE) Program goal of 0%, though bidders are still expected to negotiate in good faith with minority and woman-owned businesses. While specific budget ranges are not explicitly stated, the contract is anticipated to be awarded in late 2025 or 2026, with expectations of initial implementation services followed by ongoing maintenance and support. The procurement requires comprehensive system integration capabilities, particularly with existing Esri ArcGIS infrastructure, suggesting potential complexities in technological implementation. Prospective vendors will need to demonstrate financial stability, provide comprehensive references, and show technical proficiency in developing complex municipal regulatory software solutions. The contract appears targeted at professional technology firms with extensive experience in developing enterprise-level government management systems, particularly those with demonstrated capabilities in permitting, licensing, and regulatory software development.