24-0456 RFP_in-home aide services

New Hanover County, North Carolina is seeking proposals for in-home aide services through a Request for Proposals (RFP) process. The selected contractor will be responsible for providing all three levels of in-home aide care (level I, level II, and level III) to meet the assessed needs of New Hanover County clients in accordance with the North Carolina Division of Aging & Adult Services (DAAS) standards and Home and Community Care Block Grant (HCCBG) policies and procedures. The initial contract term is from July 1, 2024 through June 30, 2025, with the possibility of four additional one-year renewals. The available HCCBG funding for the initial contract period is estimated at $240,000, and the County requires a 10% cash match from the selected contractor. Proposals are due by 5:00 pm EST on Friday, May 10, 2024, and the contractor will be responsible for submitting units and client information into the DAAS Aging Resource Management System (ARMS) monthly, with payment made within 30 days of the County receiving reimbursement from the DAAS. The contractor must be a licensed home care agency in North Carolina and adhere to all relevant state and federal regulations, including the federal Uniform Guidance requirements.

The RFP does not specify any set-aside designations or restrictions on the types of organizations that can respond, and no incumbent vendors or current contractors are listed. The RFP also does not provide information on any existing infrastructure or technology that requires integration. The total available budget for the initial contract period is estimated at $240,000, with the County requiring a 10% cash match from the selected contractor.