15-494 DMV In-person language interpretation services Area 2 (see Exhibit F)

The California Department of Motor Vehicles (DMV) has issued an Invitation for Bid (IFB) for in-person language interpretation services in Area 2, covering multiple locations including Fresno, Visalia, Bishop, Ridgecrest, Oxnard, Goleta, San Luis Obispo, Ventura, Bakersfield, and Van Nuys. The procurement is specifically for interpretation services for the Driver Safety Branch and Legal Office hearings, with a contract term from June 1, 2016, through May 31, 2017, and an option to renew for an additional twelve months. Contractors must provide certified or registered interpreters for specified languages, with a minimum requirement of 90% of services performed by certified/registered interpreters. The DMV will compensate the contractor on an hourly basis, with a two-hour minimum payment per date and location, and additional time billed in 15-minute increments. Key deliverables include providing professional interpretation services during normal DMV working hours (7 AM to 7 PM, Monday through Friday, excluding State holidays). Important procurement dates include written questions due by March 24, 2016, responses posted by March 30, 2016, and bid submissions due by April 6, 2016, at 2:30 PM.

The procurement includes provisions for Small Business Enterprise (SBE) and Non-Small Business preferences, indicating potential set-aside or preferential treatment for small businesses. Contractors must maintain specific insurance coverage, including Commercial General Liability ($1M per occurrence), Professional Liability ($1M per occurrence, $3M aggregate), and Workers' Compensation. While no specific budget range is explicitly stated, the DMV does not guarantee minimum or maximum service usage during the contract term, suggesting potential flexibility in contract value. The procurement appears open to qualified interpretation service providers who can meet the stringent certification requirements and provide comprehensive language support across multiple DMV locations in Area 2. Required qualifications include professional interpreter certification, ability to cover specified languages, and compliance with DMV's operational hours and service standards. The contract structure suggests a competitive bidding process with emphasis on quality of service and interpreter credentials.