1087681 - ivanti service management renewal - FY27

The State of California is requesting bids for Ivanti Service Management renewal for FY27, with proposals due June 25, 2026. The procurement carries a CBE (Certified Business Enterprise) eligibility component — bidders must complete Exhibit 6, the CBE form, as part of proposal submission to substantiate claimed business-enterprise status for consideration under California's small business and disadvantaged business enterprise programs.

The scope is continued Ivanti Service Management software licensing and support services to sustain the state's IT service management operations across state agencies. The renewal contract will provide continuity of critical IT service management capabilities. Bidders must submit all required forms specified in Appendix A, including vendor certifications, financial disclosures, and insurance documentation, and must provide a Certificate of Insurance (Attachment B) prior to contract award to demonstrate adequate coverage throughout the service delivery and renewal periods.

The contract will be funded through California state IT budget allocations, with pricing structures and cost evaluations to be determined during the bid-review process based on licensing requirements, support levels, and any requested service enhancements. The incumbent vendor's existing service delivery performance will be considered during evaluation.