WebTMA software maintenance support services

Past New Requirement Updated

Agency
Solicitation expected
Estimated value
$1,000,000 to $2,000,000
Set-aside
No set-aside

Forecast facts

Anticipated award
Through
NAICS code
541519 Other Computer Related Services
Place of performance
Glynco, GA
Forecast number
F2024066994
Points of contact

Forecast details come from DHS's Acquisition Planning Forecast System. Agencies' dates and values are estimates.

About this forecast

The Department of Homeland Security Federal Law Enforcement Training Center is seeking software maintenance support services for its WebTMA system. The successful contractor will be required to provide technical support and software updates through the "Gold Support Package" on an annual basis. The estimated solicitation release date is September 1, 2024, with an estimated award date of October 1, 2024.

The estimated award value range for this opportunity is $1,000,000 to $2,000,000. The contractor will be expected to provide a half-time resource to manage the WebTMA system, and the services will be performed at the Federal Law Enforcement Training Center in Glynco, Dock Junction, GA 31520.

Forecast text

This service shall provide the software maintenance support agreements necessary to support software updates and provide TMA Systems technical support via online resources direct assistance via phone, email, or fax. This includes TMA personnel remoting into FLETC’s CMMS system to provide direct assistance. These functions are provided as included in the “Gold Support Package” purchased on an annual basis to maintain FLETC CMMS System WebTMA.

The Contractor will perform all aspects of the technical maintenance and provide a half-time resource to manage the system.

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