Specialty Intake Unit (SIU) Expansion IT Services
Forecast New Requirement Updated
- Agency
-
Citizen and Immigration Services
Department of Homeland Security
- Solicitation expected
- Estimated value
- $20,000,000 to $50,000,000
- Set-aside
- Total Small Business
Forecast facts
- Anticipated award
- Through
- NAICS code
- 541512 Computer Systems Design Services
- Place of performance
- Camp Springs, MD
- Forecast number
- F2027076041
- Points of contact
Forecast details come from DHS's Acquisition Planning Forecast System. Agencies' dates and values are estimates.
About this forecast
USCIS plans to release the Specialty Intake Unit (SIU) Expansion IT Services solicitation on an estimated date of December 1, 2026, as a new requirement set aside for Total Small Business and procured through FAR Part 8.4 ordering under the GSA Schedule in accordance with GSAM/R Subpart 538.71. The contractor will provide all engineering and IT support services to design, develop, implement, configure, and maintain solutions for enterprise intake operations, enabling the Office of Intake and Document Production (OIDP) SIU facilities to accept and process paper-based forms, associated payment instruments, and supporting documentation, and to ingest cases filed through the PDF intake (PDFi) channel. The work will transition all 90+ forms currently handled by a third-party Lockbox provider to OIDP-SIU facilities, in response to Executive Order 14247, with an estimated award date of March 1, 2027, on a firm fixed-price basis.
The estimated award value range is $20 million to $50 million, with an estimated period of performance from March 1, 2027 through February 28, 2030, and place of performance in Camp Springs, Maryland. Katherine Brown, the requirements contact, can be reached at katherine.a.brown@uscis.dhs.gov or (802) 995-1878, and Monty Kurtz, the Contracting Officer, can be reached at monty.n.kurtz@uscis.dhs.gov or (802) 288-7920.
Forecast text
USCIS will use FAR Part 8.4 ordering procedures for the Federal Supply Schedule, consistent with GSAM/R Subpart 538.71. Specialty Intake Unit (SIU) Expansion IT Service is a new requirement to support the Office of Intake and Document Production (OIDP) SIU facilities expand their operational capabilities to support paper application services and ingestion of cases filed online via the Portable Document Format (PDF) intake (PDFi) channel. The SIUs must be capable of accepting and processing physical (paper-based) forms with a variety of associated payment instruments and supporting documentation. USCIS is looking to acquire services of a contractor to provide all engineering and information technology (IT) support services necessary to design, develop, implement, configure and maintain solutions to support enterprise intake operations for USCIS.
USCIS currently receives specialized services from a third-party Lockbox service provider for the collection of fees and associated applications for immigration benefits. In response to Executive Order 14247, “Modernizing Payments to and From America’s Bank Account”, USCIS is working to modernize its paper-based transactions, including the development of an intake and business rules engine and integration with existing case management systems to eliminate the need for Lockbox services in the coming years. The Lockbox service currently accepts 90+ forms; all of which need to be transitioned to OIDP-SIU facilities for USCIS to eliminate its dependency on the third-part Lockbox service provider.
The overall mission of USCIS is to administer and enforce the Immigration and Nationality Act (INA). A U.S. Citizen (USC), lawful permanent resident (LPR), refugee or employers on behalf of eligible employee(s) in the United States may file petitions and/or applications to change their status or request a benefit by completing various USCIS Benefit Forms. In addition, organizations such as immigration law firms or community-based organizations can file petitions and/or applications on behalf of multiple applicants. Each application/petition, or “Benefit Form,” may have an associated fee that must be receipted either through paper filing currently being processed at the third-party Lockbox or USCIS SIU, or through the Internet as an electronic filing (e-filing) form or PDFi form through USCIS’ online portal, myUSCIS.
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