Service Now Software License Maintenance

Past Recompete Updated

Agency
Solicitation expected
Estimated value
$20,000,000 to $50,000,000
Set-aside
Competitive 8(a)

Forecast facts

Anticipated award
Through
Acquisition strategy
Follow-on to Existing Contract
NAICS code
541519 Other Computer Related Services
Place of performance
Camp Springs, MD
Forecast number
F2023063647
Points of contact

Forecast details come from DHS's Acquisition Planning Forecast System. Agencies' dates and values are estimates.

About this forecast

The Department of Homeland Security US Citizen and Immigration Services (USCIS) is forecasting a recompete contract opportunity for the provision of authorized ServiceNow Software Subscription and Support Services. The anticipated solicitation will be released on August 22, 2024, with an estimated award date of September 30, 2024. The contract will cover maintenance services such as technical support, product updates, and upgrades.

The estimated award value range for this Competitive 8(a) set-aside contract is between $20,000,000 and $50,000,000. The contract is expected to have a base year period with three option year periods, and the place of performance is Camp Springs, MD, USA.

Forecast text

Revised 08/09/2024:**Estimated solicitation date; anticipated award date; previous award number and incumbent corrected, and alternate POC updated.***

The purpose of the requirement is for a vendor to provide authorized ServiceNow Software Subscription and Support Services for USCIS. The anticipated award will cover maintenance such as technical support, product updates and upgrades.

USCIS is establishing this record for industry’s awareness. CIO-CS under 8(a) set-aside is the expected vehicle with a base year period and 3 option year periods.

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