ServiceNow Platform Support Services - Option Year 1 ServiceNow Service Delivery Modernization Continuation

Past Recompete Updated

Agency
Solicitation expected
Estimated value
$1,000,000 to $1,900,000
Set-aside
No set-aside

Forecast facts

Anticipated award
NAICS code
541512 Computer Systems Design Services
Place of performance
Kansas City, MO
Forecast number
46946
Points of contact

Forecast details come from the GSA Acquisition Gateway. Agencies' dates and values are estimates.

About this forecast

The Department of Agriculture is seeking ServiceNow Platform Support Services for Option Year 1 of their Service Delivery Modernization Continuation under a recompete procurement. The engagement focuses on accelerating Service Desk consolidation for the Office of the Chief Information Officer (OCIO) along with Mission Area onboarding to the Service Delivery Modernization platform, with completion targeted for the end of calendar year 2026. The estimated solicitation release date is May 5, 2026, with an estimated award date of March 31, 2026.

The contract award value is estimated between $1,000,000 and $1,900,000, with a planned 2-month engagement duration for the core services. Performance will be conducted in Kansas City, Missouri. The procurement falls under NAICS 541512 (Computer Systems Design Services) and is being pursued through full and open competition. For inquiries regarding this opportunity, interested parties should contact Andrew Williams at the United States Department of Agriculture via email at andrew.williams3@usda.gov or by phone at +1 631-264-4121.

Forecast text

ServiceNow Platform Support Services-CIO and DISC ACIO requested acceleration of Service Desk consolidation for OCIO along with Mission Area Onboarding to SDM to complete the effort by end of 2026 calendar year. ROM 2-month engagement

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