ServiceNow ITOM/ITSM software renewal
Past New Requirement Updated
- Agency
-
National Institutes of Health
Department of Health and Human Services
- Solicitation expected
- Estimated value
- $25,000 to $250,000
- Set-aside
- No set-aside
Forecast facts
- Anticipated award
- Points of contact
-
- Glenda Walker walkerg@ninds.nih.gov
- Kimesha Leake kimesha.leake@nih.gov
Forecast details come from HHS's procurement forecast. Agencies' dates and values are estimates.
About this forecast
The National Institutes of Health is forecasting a New Requirement for a one-year term license renewal of ServiceNow ITOM/ITSM software for the IRMB serving NINDS-OD and DEA, with an estimated solicitation release date of May 1, 2026 and an estimated award date of July 1, 2026. The software maintains tracking and management of IRMB services, and the source states it must be upgraded and maintained to ensure secure access and avoid vulnerabilities. No set-aside is used.
The estimated award value range is $25,000 to $250,000, classified under NAICS 423430 (Computer and Computer Peripheral Equipment and Software Merchant Wholesalers). Points of contact are Glenda Walker, Administrative Office, at walkerg@ninds.nih.gov, and Kimesha Leake, Contracting Officer, at kimesha.leake@nih.gov.
Forecast text
IRMB for NINDS-OD and DEA requires 1 year term license renewal for ServiceNow ITOM/ITSM software in order to maintain the tracking and management of IRMB services. This service must be upgraded and maintained to ensure secure access and avoidance of vulnerabilities.
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