Salesforce Software Subscription and Maintenance Support

Forecast Recompete Updated

Agency
Solicitation expected
Estimated value
$10,000,000 to $20,000,000
Set-aside
HUBZone

Forecast facts

Anticipated award
Through
Acquisition strategy
Follow-on to Existing Contract
NAICS code
541519 Other Computer Related Services
Place of performance
Camp Springs, MD
Forecast number
F2026074734
Points of contact

Forecast details come from DHS's Acquisition Planning Forecast System. Agencies' dates and values are estimates.

About this forecast

US Citizenship and Immigration Services is recompeting a Salesforce software subscription and maintenance support contract reserved for HUBZone small business under the NASA SEWP V vehicle, with solicitation release estimated for November 2, 2026, and award targeted for November 30, 2026. The firm fixed-price requirement supports Customer Relationship Management and Call Center operations. The incumbent contractor is Panamerica Computers, Inc.

The estimated award value ranges from $10 million to $20 million, covering a performance period through November 29, 2027. Work is performed at Camp Springs, Maryland. Contracting Officer Amir Hrnjic (amir.hrnjic@uscis.dhs.gov, 802-288-7918) and requirements contact Allie Hernandez (altanelle.e.hernandez@uscis.dhs.gov, 202-591-0970) are available for inquiries.

Forecast text

USCIS has a requirement to procure annual Salesforce software subscription and maintenance that is used for Customer Relationship Management/Call Centers within USCIS.

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