Operational Technology Operations Center
Past New Requirement Updated
- Agency
-
Customs and Border Protection
Department of Homeland Security
- Solicitation expected
- Estimated value
- $2,000,000 to $5,000,000
- Set-aside
- Service-Disabled Veteran-Owned Small Business
Forecast facts
- Anticipated award
- Through
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Ashburn, VA
- Forecast number
- F2026074716
- Points of contact
Forecast details come from DHS's Acquisition Planning Forecast System. Agencies' dates and values are estimates.
About this forecast
Customs and Border Protection is procuring Operational Technology Operations Center services as a Service-Disabled Veteran-Owned Small Business sole source award on OASIS+, with solicitation release targeted for September 14, 2026, and award on September 28, 2026. The requirement encompasses establishing a 24/7 service desk, implementing cybersecurity enhancements, managing networks, and deploying the Sherpa 6 Watchtower platform for Unified Endpoint Management and Mobile Device Management of tactical and operational technology devices, structured as Firm Fixed Price.
The estimated award value ranges from $2 million to $5 million with performance at Ashburn, Virginia, and a period of performance from September 28, 2026, through September 27, 2027. Requirements inquiries should be directed to Jun Dela Rosa, IT Specialist at the Information Technology Requirements Office, at jun.delarosa@cbp.dhs.gov or (571) 453-9291; procurement questions may be addressed to Don Phung at don.q.phung@cbp.dhs.gov or (310) 874-6705.
Forecast text
The OIT Infrastructure and Support Services (ISS) Operational Technology Division (OpsTech) is establishing an Operational Technology Operations Center (OTOC) to manage, secure, and support operational technology (OT) assets across CBP. This project will enhance cybersecurity, integrate network management, and provide mature support services, including a 24/7 service desk. The OTOC will leverage advanced Unified Endpoint Management (UEM), Mobile Device Management (MDM) and provisioning solutions, specifically the Sherpa 6 Watchtower platform, a Government Off-the-Shelf (GOTS) solution to enable secure, scalable, and automated management of tactical and OT devices.
Acquisition Strategy: SDVOSB Sole Source Award
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