Omni Channel Real Time Software Tool
Past Recompete Updated
- Agency
-
Citizen and Immigration Services
Department of Homeland Security
- Solicitation expected
- Estimated value
- $5,000,000 to $10,000,000
- Set-aside
- No set-aside
Forecast facts
- Anticipated award
- Through
- Acquisition strategy
- Follow-on to Existing Contract
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Camp Springs, MD
- Forecast number
- F2026074876
- Points of contact
Forecast details come from DHS's Acquisition Planning Forecast System. Agencies' dates and values are estimates.
About this forecast
US Citizenship and Immigration Services is recompeting for an Omni Channel Real Time Software as a Service tool that provides real-time survey data, awarded on a non-competitive, Firm Fixed Price basis under an Enterprise License BPA. The solicitation released on August 20, 2026, with award anticipated on January 11, 2027, and performance running through January 10, 2032. This recompete follows the existing contract held by Govplace, LLC.
The estimated award value ranges from $5 million to $10 million. Work will be performed at Camp Springs, Maryland. Nakia McKay (nakia.mckay@uscis.dhs.gov, 228-223-8553) is the requirements contact, and Brittany Willette (brittany.b.willette@uscis.dhs.gov, 802-872-9423) is the Contracting Officer.
Forecast text
**08/19/2026 Updates: This APFS record is no longer required.
**08/18/2026 Updates: Revised dollar range $10M to $20M to $5 to $10M; Revised Strategic Sourcing Vehicle from No / N/A to Enterprise License BPA; Revised to Non-Competitive.
USCIS has a requirement for the Omni Channel Real Time Software as a Service tool to provide real time survey data.
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