OHR Client Services Division eOPF File Room Support

Forecast New Requirement Updated

Agency
Solicitation expected
Estimated value
$3,000,000 to $7,000,000
Set-aside
Total Small Business

Forecast facts

Anticipated award
NAICS code
493110 General Warehousing and Storage
Points of contact

Forecast details come from HHS's procurement forecast. Agencies' dates and values are estimates.

About this forecast

The National Institutes of Health is forecasting a Total Small Business set-aside recompete for contractor support to manage File Room and Official Personnel Folder (eOPF) operations and records for its OHR Client Services Division, with an estimated solicitation release date of February 1, 2027 and an estimated award date of April 1, 2027. NIH states it has no in-house staff with the knowledge or capacity to perform this work, and the requirement is classified under NAICS 493110, General Warehousing and Storage. The forecast warns that losing this support would jeopardize the security, integrity, and regulatory compliance of employee HR records and impair NIH's ability to respond to FOIA requests, Privacy Act requests, and congressional inquiries, and NIH asserts that resulting legal fees, settlements, and corrective actions would exceed the total cost of the contract.

The estimated award value range is $3 million to $7 million. Jessica Watson (jessica.watson@nih.gov) and Kishan Patel, Contracting Officer (kishan.patel@nih.gov, +1 240-669-5157), are the listed points of contact at NIH. The forecast was posted November 14, 2026, and its metadata lists the forecast type as New Requirement, while the description identifies the action as a contract recompete.

Forecast text

Contract Recompete for OHR's Client Services Division eOPF File Room Support- This contract provides contractor support with specialized expertise required to manage the agency's File Room and Official Personnel Folder operations/records, as there is no in-house staff with the knowledge or capacity to perform this work. Without this contract support we would immediately jeopardize the security, integrity, and regulatory compliance of all employee HR records, creating substantial legal, financial, and operational risk to the agency. Failure to properly maintain and process personnel actions could delay or disrupt employee retirements, salary determinations, benefits processing, and service credit verification, directly harming NIH employees and retirees. Additionally, NIH would be unable to timely or accurately respond to FOIA requests, Privacy Act requests, congressional inquiries, and investigations, exposing the agency to statutory violations, adverse audit findings, reputational damage, and increased oversight scrutiny. Breakdowns in records management would significantly increase the likelihood of employee grievances, Equal Employment Opportunity complaints, administrative claims, and litigation related to pay, benefits, retirement, and records accuracy. The resulting legal fees, settlements, judgments, and corrective actions would likely exceed the total cost of this contract. In short, failure to renew this contract would create immediate compliance failures and financial liabilities that far outweigh the cost of continued support, while impairing NIH's ability to meet its workforce, legal, and oversight obligations agency wide.

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