NetApp Storage Support Renewal
Past New Requirement Updated
- Agency
-
National Institutes of Health
Department of Health and Human Services
- Solicitation expected
- Estimated value
- $25,000 to $250,000
- Set-aside
- No set-aside
Forecast facts
- Anticipated award
- NAICS code
- 511210 Software Publishers
- Points of contact
Forecast details come from HHS's procurement forecast. Agencies' dates and values are estimates.
About this forecast
The National Institutes of Health's National Center for Advancing Translational Sciences (NCATS) plans to procure continued maintenance and support for existing NetApp data storage hardware and network switches at its primary and secondary data centers, with the solicitation and award both estimated for June 1, 2026. The requirement covers 24-hour, seven-day technical support, troubleshooting, hardware maintenance, and rapid response to minimize downtime, along with supplemental support management, warranty extension coverage, and premium four-hour onsite maintenance for designated NetApp hardware. The supported systems include production scientific and administrative systems, research applications, virtualization platforms, databases, laboratory instrumentation, high content screening, and high performance computing environments.
The estimated award value range is $25,000 to $250,000, and the support period is twelve months. The forecast uses no set-aside and lists NAICS 511210, Software Publishers. Place of performance is the primary and secondary data center locations supporting NCATS. Points of contact are Justin Borden, Contract Specialist, at justin.borden@nih.gov or +1 301-480-9887, and Dimitrios Metaxotos at metaxotd@mail.nih.gov.
Forecast text
The National Center for Advancing Translational Sciences requires continued maintenance and support services for existing NetApp data storage hardware and network switches that support production scientific and administrative systems at the primary and secondary data center locations. These systems provide critical storage, connectivity, and processing capabilities for scientific research applications, virtualization platforms, databases, laboratory instrumentation, high content screening activities, and high performance computing environments. The current infrastructure operates under increasing demand and requires uninterrupted support to maintain system stability, performance, and reliability. The requested services include supplemental support management, warranty extension coverage, and premium four-hour onsite maintenance support for designated NetApp hardware for a twelve-month period. The contractor shall provide twenty-four hours per day, seven days per week technical support, troubleshooting assistance, hardware maintenance, and rapid response services to minimize downtime and ensure continuity of scientific operations and data availability.
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