Help Desk support for CARES applications, end user support, and T2

Past Recompete Updated

Agency
Solicitation expected
Estimated value
$13,000,000 to $20,000,000
Set-aside
No set-aside

Forecast facts

Anticipated award
NAICS code
Not on record
Points of contact

Forecast details come from HHS's procurement forecast. Agencies' dates and values are estimates.

About this forecast

The Department of Health and Human Services Administration for Children and Families is seeking a recompete contract for Help Desk support services, specifically focusing on CARES applications, end user support, and T2 systems. The solicitation is estimated to be released on January 1, 2025, with an anticipated contract award date of March 1, 2025. This procurement will involve comprehensive technical support and user assistance for the agency's critical applications.

While specific award values are not disclosed in the forecast, the contract involves technical support services with key points of contact including Jennifer Browning (Financial/Contract Management) at jennifer.browning@hhs.gov and Tom Vinson from the Administration for Children and Families at thomas.vinson@acf.hhs.gov. The contract appears to be a full and open competition with no specific small business set-aside, suggesting potential opportunities for various sized contractors with expertise in help desk and application support services for federal healthcare and child welfare systems.

Forecast text

Help Desk support for CARES applications, end user support, and T2

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