FY27 Cisco Smartnet and Software Renewal

Forecast New Requirement Updated

Agency
Solicitation expected
Estimated value
$5,000,000 to $10,000,000
Set-aside
Total Small Business

Forecast facts

Anticipated award
Through
NAICS code
541519 Other Computer Related Services
Place of performance
Alexandria, VA
Forecast number
F2026074549
Points of contact

Forecast details come from DHS's Acquisition Planning Forecast System. Agencies' dates and values are estimates.

About this forecast

The Department of Homeland Security US Coast Guard is procuring Cisco SmartNet and software renewal services under a total small business set-aside to provide warranty repair, replacement, and technical support for all Cisco network equipment connected to the Coast Guard enterprise. The requirement includes direct access to Cisco engineers and the Technical Assistance Center, online resources, hardware RMA support, critical software patches, and End User License Agreement coverage for existing field equipment. Solicitation release is estimated for June 1, 2027, with award targeted for August 2, 2027.

The estimated award value ranges from $5 million to $10 million for a one-year period of performance from August 2, 2027 through August 1, 2028. Work is performed in Alexandria, Virginia, and the contract will be awarded as firm fixed price on the OASIS+ vehicle. Leslie Lee, Contract Specialist with the Coast Guard's C5I C1 Contract Operations Division, serves as the point of contact at leslie.d.lee2@uscg.mil or (703) 417-5576.

Forecast text

This requirement addresses the purchase of Cisco SmartNet (a.k.a. Cisco Advanced Services or Cisco Combined Services) to cover warranty repair and replacement for all Cisco network equipment connected to the Coast Guard enterprise. Cisco SmartNet entitles the Coast Guard's IT staff direct, anytime access to Cisco engineers, the Technical Assistance Center (TAC), and an extensive range of online resources including hardware RMA support. It also serves as the End User License Agreement (EULA) for our existing field equipment and provides critical software patches to ensure a secure networking infrastructure.

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