FY26 Microsoft Unified Support Services
Past Recompete Updated
- Agency
-
Coast Guard
Department of Homeland Security
- Solicitation expected
- Estimated value
- $10,000,000 to $20,000,000
- Set-aside
- Total Small Business
Forecast facts
- Incumbent contract
-
- 70Z07925CISD20001 Federal contract award held by Microsoft Corporation Ended May 15, 2025 · Value with all options $2,552,782
- Previous solicitation
- USCG FY25 Microsoft Unified Support Services Limited / Sole Source Justification · 70Z07925CISD20001 · Posted Apr 2, 2025
- Anticipated award
- Through
- Acquisition strategy
- Follow-on to Existing Contract
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Alexandria, VA
- Forecast number
- F2025070116
Forecast details come from DHS's Acquisition Planning Forecast System. Agencies' dates and values are estimates.
About this forecast
The U.S. Coast Guard is seeking Microsoft Unified Support Services to provide comprehensive technical support for the organization's Microsoft technologies and cloud environments. The requirement encompasses account management, advisory support, incident response support, and system integration/implementation services, including 24/7 technical support to resolve problems and incidents of varying severity levels. The solicitation is expected to release on January 6, 2026, with an estimated award date of March 30, 2026.
The estimated contract value ranges from $10 million to $20 million, with the period of performance extending from March 30, 2026 through March 29, 2031. Services will be performed in Alexandria, Virginia. Cole Jackson, Requirements Contact (randall.c.jackson@uscg.mil, 703-417-5583), and Kenyada Corley, Contracting Officer (kenyada.t.corley@uscg.mil, 703-417-5581), are the primary points of contact. This is a total small business set-aside opportunity classified under NAICS code 541519 (Other Computer Related Services).
This recompete follows the existing contract 70Z07925CISD20001 awarded to Microsoft Corporation on March 30, 2025, valued at $2.55 million. The incumbent contract provided enterprise application and information systems support with proactive services, reactive services, and specialized engineering support under a firm fixed-price arrangement. The existing contract was set to conclude on May 15, 2025, and the new recompeted contract represents a significant expansion in scope and value to support the Coast Guard's continued migration to cloud-based Microsoft platforms and services.
Forecast text
USCG C5ISC has a requirement for Microsoft Unified Support. This requirement will provide USCG with account management, advisory support, and incident response support for current Microsoft technologies, As-A-Service platforms, and system integration/implementation as the USCG continues to move into cloud environments. Microsoft Unified Support provides 24/7 technical support to resolve problems and incidents with varying levels of severity to ensure USCG resources are able to be maintained and operational to support USCG missions. Microsoft Unified Support can include enhanced services such as US Citizen Support and Proactive Credits to support a variety of services (Azure IaaS, Azure PaaS, Power Platform, Platforms, Cybersecurity, etc.) for specific projects/tasks in their respective areas.
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