Customer Identity and Access Management (CIAM) Support
Past Recompete Updated
- Agency
-
Immigration and Customs Enforcement
Department of Homeland Security
- Solicitation expected
- Estimated value
- $1,000,000 to $2,000,000
- Set-aside
- Woman-Owned Small Business
Forecast facts
- Anticipated award
- Through
- Acquisition strategy
- Follow-on to Existing Contract
- NAICS code
- 541512 Computer Systems Design Services
- Place of performance
- Multiple
- Forecast number
- F2026074094
- Points of contact
Forecast details come from DHS's Acquisition Planning Forecast System. Agencies' dates and values are estimates.
About this forecast
Immigration and Customs Enforcement is conducting a recompete for Customer Identity and Access Management (CIAM) support services under a woman-owned small business set-aside, with the solicitation released on July 21, 2026 and award anticipated on September 28, 2026. The contractor must provide hands-on expertise in Okta SaaS platform administration, including daily user lifecycle management, complex troubleshooting, environment configuration, and application integration; configure and manage SAML and OAuth connections; integrate Microsoft Entra as an external Identity Provider; and execute identity service migrations from Okta SaaS to Microsoft Entra environments.
The estimated award value ranges from $1 million to $2 million for a Firm Fixed Price IDIQ task order/delivery order contract with a period of performance from September 28, 2026 through September 27, 2031 at Department of Homeland Security locations under ICE's Information and Technology Division. Jennifer Casden, Contracting Officer at DHS ITD, serves as the primary point of contact at jennifer.casden@ice.dhs.gov or (202) 731-2893.
Forecast text
Required Technical Experience & Responsibilities
Identity & Access Management (Okta)
- Administration & Maintenance: Manage daily user lifecycle operations and perform complex troubleshooting within the Okta SaaS environment.
- Environment Configuration: Configure, customize, and optimize Okta SaaS settings to meet organizational security and operational standards.
- App Integration: Collaborate with development teams to configure, test, and integrate new applications into the Okta ecosystem.
- Protocol Expertise: Demonstrate hands-on experience configuring and managing SAML and OAuth connections for secure application authentication.
- Identity Migration & Hybrid Environments
- Entra/Okta Integration: Experience connecting Microsoft Entra (formerly Azure AD) to Okta to function as an external Identity Provider (IdP).
- Migration Execution: Lead or support efforts to migrate identity services from Okta SaaS to Microsoft Entra, including planning, data mapping, and cutover execution.
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