Customer and User Experience CX-UX 2024
Past New Requirement Updated
- Solicitation expected
- Estimated value
- $5,000,000 to $10,000,000
- Set-aside
- No set-aside
Forecast facts
- Anticipated award
- Through
- NAICS code
- 541511 Custom Computer Programming Services
- Place of performance
- Washington, DC
- Forecast number
- F2024065874
Forecast details come from DHS's Acquisition Planning Forecast System. Agencies' dates and values are estimates.
About this forecast
The Department of Homeland Security is forecasting a new requirement for Customer and User Experience (CX-UX) services to be released on June 27, 2024. The scope of the services includes strategy development, training and coaching, transformation and collaboration, program management support, user research services, content services, customer journey mapping services, and prototyping and design services.
The estimated award value range for this contract is between $5,000,000 and $10,000,000. The contract is expected to be awarded on September 30, 2024, and the place of performance is Washington, DC, USA.
Forecast text
The scope of the services includes but is not limited to the following services to support Customer and User Experience:
• Strategy Development
• Training and Coaching
• Transformation and Collaboration
• Program Management Support
• User Research Services
• Content Services
• Customer Journey Mapping Services
• Prototyping and Design Services
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