Computer Aided Dispatch (CAD) System
Forecast New Requirement Updated
- Agency
-
Secret Service
Department of Homeland Security
- Solicitation expected
- Estimated value
- $20,000,000 to $50,000,000
- Set-aside
- No set-aside
Forecast facts
- Anticipated award
- Through
- NAICS code
- 541512 Computer Systems Design Services
- Place of performance
- Washington, DC
- Forecast number
- F2026074530
- Points of contact
-
- Angelique D. Tossie a.tossie@usss.dhs.gov (202) 635-5271
- Jade Gaston jade.gaston@usss.dhs.gov (202) 503-6876
Forecast details come from DHS's Acquisition Planning Forecast System. Agencies' dates and values are estimates.
About this forecast
The U.S. Secret Service is procuring an integrated next-generation Computer Aided Dispatch (CAD) system and real-time situational awareness platform with solicitation release estimated for June 30, 2027 and award on September 20, 2027. The system must deliver secure, interoperable communications, advanced analytics, assistive AI, asset tracking, mobile support for field personnel, and advanced geospatial capabilities in a unified solution supporting both cloud SaaS and on-premises deployments, with proven interoperability with National Capital Region partners including Arlington County Police Department, Fairfax County Police Department, and the District of Columbia Office of Unified Communications while accommodating each agency's unique policies, workflows, permissions, and business rules.
The estimated award value ranges from $20 million to $50 million under a firm fixed-price definitive contract with a period of performance from September 20, 2027 through September 19, 2032, performed in Washington, DC. For requirements inquiries, contact Jade Gaston at jade.gaston@usss.dhs.gov or 202-510-4079; for contract administration inquiries, contact Angelique Tossie at a.tossie@usss.dhs.gov or 202-635-5271; for small business coordination inquiries, contact Kimberly Witcher at pro.smallbusiness@usss.dhs.gov or 202-836-3519.
Forecast text
The U.S. Secret Service Police force has a need for an integrated next-generation Computer Aided Dispatch (CAD) system and real-time situational awareness platform. The system will enable secure, interoperable communications, advanced analytics, asset tracking, and mobile support for field personnel, all of which are essential for effective incident management and response coordination. The CAD system needs to have the following characteristics: assistive AI, and advanced geospatial capabilities in a single, unified solution. The system will need to support both cloud SaaS and on-premises deployments, ensuring flexibility and compliance with US Secret Service Police security and infrastructure needs. Additionally, the system will need to have a proven record of interoperability with key regional partners in the National Capital Region (NCR) like Arlington County PD, Fairfax County PD, and the District of Columbia Office of Unified Communications to ensure seamless collaboration during joint operations and large-scale events, while maintaining each agencies unique policies, workflows, permissions and business rules configured to meet their individual needs.
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