Cloud Based Interview Solution Support Services
Past Recompete Updated
- Agency
-
Customs and Border Protection
Department of Homeland Security
- Solicitation expected
- Estimated value
- $2,000,000 to $5,000,000
- Set-aside
- No set-aside
Forecast facts
- Anticipated award
- Through
- Acquisition strategy
- Follow-on to Existing Contract
- NAICS code
- 511210 Software Publishers
- Place of performance
- Washington, DC
- Forecast number
- F2024066105
- Points of contact
Forecast details come from DHS's Acquisition Planning Forecast System. Agencies' dates and values are estimates.
About this forecast
The Department of Homeland Security Customs and Border Protection (CBP) is seeking a cloud-based, FedRAMP Moderate approved video interviewing and scheduling solution. The solution must provide implementation and training, secure record retention of interview materials, remote proctoring capabilities, and automated self-scheduling for candidates. The solution must also integrate with CBP's Human Resources Management platform and data environments. The estimated solicitation release date is July 27, 2024, and the estimated award date is September 30, 2024.
The estimated award value range for this recompete contract is between $2,000,000 and $5,000,000. The place of performance is Washington, D.C. The contract may include an option for the government to utilize artificial intelligence (AI) capabilities during the life of the contract.
Forecast text
This procurement is for:
• A cloud-based Federal Risk and Authorization Management Program (FedRAMP) Moderate approved video interviewing and scheduling solution
• Implementation and training including the provision of recorded demonstrations, user training, and user guides.
• Secure record retention of completed materials and recordings for up to three years, to include, but not limited to interview notes, responses, non-disclosures, etc.
• Ability to generate reports on all interview and scheduling data.
• Remote proctoring of interviews, including verifying candidate, documentation of applicant responses, certification of response and identity, candidate rating, and seclusion from others
• Provide an automated self-scheduling capability to allow CBP to provide available interview times and for candidates to select date and time for one or more interviews that may be either virtual or in person.
• Hosting of CBP materials for interviewers with restricted access
• Electronic capture of all scheduling and interview data with ability to generate reports on all interview and scheduling data.
• Integration with CBP’s Human Resources Management (HRM) CRM platform and Data Solution Environment (DSE) and Office of Professional Responsibility data environments
• Collection of electronic acknowledgements/signatures as needed from interviewers and candidates.
• Technical support team available between the hours of 8:00 am to 5:00 pm EST
• Collection of electronic acknowledgements/signatures as needed from interviewers and candidates.
Due to privacy concerns, CBP will not utilize any facial recognition and/or expression analysis tools in the application of a video interviewing system offered by a vendor. The Government may elect to exercise an option to utilize artificial intelligence (AI) capabilities during the life of the contract.
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