BeyondTrust Annual Maintenance Agreement Task Order Renewal HHSN316201500010W/75N93025F00003
Past New Requirement Updated
- Agency
-
National Institutes of Health
Department of Health and Human Services
- Solicitation expected
- Estimated value
- $25,000 to $250,000
- Set-aside
- Total Small Business
Forecast facts
- Anticipated award
- NAICS code
- 541519 Other Computer Related Services
- Points of contact
-
- jeremy.white@nih.gov
- Michael Mullins michael.mullins@nih.gov
Forecast details come from HHS's procurement forecast. Agencies' dates and values are estimates.
About this forecast
The National Institutes of Health is forecasting a new requirement to renew BeyondTrust annual maintenance for its Enterprise Remote support appliance, 60 software licenses, and the license integrating that appliance with the NIAID IT Service Desk application, ServiceNow, for the period of performance April 1, 2026 through March 31, 2027, with estimated solicitation release and award both on March 1, 2026. The renewal provides direct BeyondTrust support plus patches, updates, and fixes for the Bomgar Enterprise Support appliance at NIAID, and without it NIAID would lose appliance-failure support and fall out of compliance because it could not apply critical security patches or fixes. The requirement is set aside for total small business and classified under NAICS 541519, Other Computer Related Services.
The estimated award value range is $25,000 to $250,000, and the requirement covers one Enterprise Remote support appliance and 60 software licenses for NIAID IT technicians. The Customer Service Branch of NIAID's Office of Cyber Infrastructure and Computational Biology supports more than 4,000 end users at more than 20 locations throughout the United States, and the forecast was posted November 14, 2026. Points of contact are Jeremy White, Branch Chief/Contracting Officer, at jeremy.white@nih.gov or 301-402-4572, and Michael Mullins at michael.mullins@nih.gov.
Forecast text
Period of Performance 4/1/2026 through 3/31/2027
This request seeks the renewal of the BeyondTrust annual maintenance for our Enterprise Remote support appliance, and 60 software licenses for our IT technicians. Additionally, we require the renewal of the license for integrating the BeyondTrust Enterprise support appliance with the NIAID IT Service Desk application, ServiceNow.
Maintaining an active support agreement ensures we receive direct support from BeyondTrust, along with necessary patches, updates, and fixes for the Bomgar Enterprise Support IT appliance at NIAID throughout the period of performance. This service is crucial for all NIAID users, and without renewing the agreement, we would lose support in case of an appliance failure and fall out of compliance due to the inability to apply critical security patches or fixes.
The National Institute of Allergy and Infectious Diseases' (NIAID) Customer Service Branch (CSB) of the Office of Cyber Infrastructure and Computational Biology (OCICB) manages and develops the technology infrastructure that supports Intramural research Extramural investments and Administrative management. CSB services 4000+ end users in more than 20 locations throughout the United States. Infrastructure services provided by CSB are maintained and used 24 hours a day 7 days a week. Services include data storage and protection applications hosting server management workstation development high performance computing networking and security database management platform administration audio/visual management.
On GovTribe
Work this forecast
- Track it in your pipeline
- Find teaming partners
- Similar forecasts
- Ask GovTribe AI about this forecast