windows and glass surface cleaning amendment to response to questions from offerors came site site visit.

1- Is the cleaning job to be done during normal working hours? After hours? On week-ends? Or a mix of these depending on the areas to be cleaned?

Please refer to the combined/synopsis Solicitation Notice , page 3 of 66 under performance work statement item number 1.9.

2- Are the glass walls (with glass doors) which enclose each Service's Reception Area to be included in our proposal for the contract?



Interior glass walls (with glass doors) which enclose each Service's Reception Area not included in the solicitation work statement. Please refer to the Solicitation work statement item number, 1.1 page 2



3- Are the "sidelights" or "vision panels", that is, the glass windows beside the entrance door to each private office, to be included in our proposal for the contract?



Only those glass surfaces/members(ie. Curtain walls, windows, doors, etc.) that encompass the perimeter of the building as described in the SOW are to be included. Please refer to the Solicitation work statement item number 1.1, page 2



a. Exterior Only?



No, please refer to the combined/synopsis Solicitation work statement item number 1.1 page 2,



b. Or is the inside face to be also included?



Please refer to the combined/synopsis Solicitation work statement item number 1.1, page 2



c. If the inside is to be included, will VA assure that the offices are open during their scheduled turn?



Government employee will provide access to the areas. Contractor shall coordinate with VACHS via timely requests to the VA COR. Operation of the facility shall not be interrupted.



4- In many private offices there is a credenza installed in front of the glass windows. This credenza is permanently installed as part of the support system of the furniture in these offices. Will the VA remove it for cleaning? No Or will the blocked windows not be subject to the terms of the contract?



The inside of all exterior glass windows and panes are to be cleaned and offerors are encouraged to submit the best procedure to accomplish the task. Please refer to the combined/synopsis Solicitation work statement.



5- In other private offices there are other furniture pieces, which also block part of the windows; these are storage and filing units that, although not permanently installed, are heavy and would need to be emptied before moving them to clean the blocked areas of the windows. Will the VA empty them it for cleaning? No Or will the blocked window areas not be subject to the terms of the contract?



All areas are to be cleaned, please provide the best procedure to accomplish this task. Please refer to the combined/synopsis Solicitation work statement item number 1.1



6- Will the windows of the area denominated as "Future Canteen Service Dining Area" be included in the contract?



Please refer to the combined/synopsis solicitation work statement , the exterior windows and glass panes of the Veterans Canteen Services Dining area are to be cleaned. At present the new Canteen Services Dining area is under construction. Upon knowledge of the occupancy date, the government will request cleaning of the interior window wall and glass panes. Services may be incorporated in the contract via supplemental agreement upon knowledge on an opening date. Please provide breakdown for this activity.



a. Exterior Only?



Please refer to question #6.



b. Or is the inside face to be also included?



Please refer to question #6.



7- Is the glass bannister on the second floor main corridor be included in the contract?



Yes, the glass banister in the second floor is included in this contract.



8- In the Southern and Western façades of the building, the exterior windows are surrounded by deep eaves. During the tour of the facility, considerable amounts of dust and dirt could be observed on these "balcony floors" . In the cleaning process, the cleaning staff could easily leave footprints on this "balcony floor" if it is not cleaned of the dirt prior to cleaning the windows. Will this "balcony floor cleaning" be included as part of the contract?



Please refer to the combined/synopsis Solicitation Notice , item number 1.10 thru 1.12. Contractor shall provide any means and methods necessary to protect these floors from the work being performed including leaving footprints. Please include methods proposed.



9- For the exterior cleaning of the curtain wall which encloses Stair #2, access holes for 'gondola support cables' (in Spanish, "guindola") must be perforated in the very deep eave atop said glass wall. Will the VA provide this modification to the building's structure? Otherwise it would be impossible to clean this wall.



Please provide means and methods proposed for this.



10- Are the semi-transparent awning-like panels that cover the walkway from the

Administration Building's main entrance to the main entrance of the hospital included in the cleaning contract?



Yes, the semi-transparent awning-like panels that cover the walkway are included in this contract.



11- In case a window or a glass brakes during the cleaning, where does the contractor will acquire the glass from?

The windows and glass panes are hurricane proof and are impact resistant. However, contractor is responsible for restoring/replace these surfaces due to any impact done by the works described in the SOW.

12- In case a window or a glass breaks; what is the cost of the glass?

Contractor to provide proper safety procedures to be in place. Contractor is responsible for restoring/replace these surfaces due to any impact done by the works described in the SOW. Costs may vary greatly depending on availability, market conditions, etc. that is the responsibility of the contractor to find out.

13-. How many windows and glass surfaces are in the building including all the areas?

Please, refer to the combined/synopsis Solicitation Notice item number 1.2.

14- In the front are of the building where the colored glass is located, how many are they?

Please refer to question #13

15- On the side of the building is practically all glass. How many are they?

Please refer to question #13

16- What height is the building?

Please refer to question #13

17- What's the height between each floor?

Please refer to question #13

18- Can an aerial lifter of 70' be use to clean the glass?

This is a Performance Base Contract and offerors are required to submit the best techniques to do these services. Please, refer to the combined/synopsis Solicitation Notice, item number 1.6. Please present proposed means and methods to perform work.

19- Can a window cleaning gondola be use? This is a Performance Base Contract and offerors are encouraged to submit the best techniques to do these services.

Please, refer to the combined/synopsis Solicitation Notice, item number 1.6. Please present proposed means and methods to perform work.

20- The bridge is still under construction, we can't not see inside. Question - Possibility to view before the bid?

No, second floor bridge that connects administrative building with OPA Building is still under construction. Upon knowledge of the occupancy date, the government will request cleaning of the window wall and glass panes. Services may be incorporated in the contract via supplemental agreement upon knowledge on an opening date.

qUES21- Could not get on the roof to see where it will grab the equipment? Question - there is a strong enough couple parapet railing equipment?

There are window wash tie backs on the penthouse roof. Reference to attached pictures. Contractor shall not limit themselves to these tiebacks. Contractor shall provide/propose means and methods necessary to perform service. Please refer to combined/synopsis notice, item number 1.5

22 - Currently are areas in the eaves where the paint is peeled. Question - who would to scrape. Resurface and paint these parts?

Please refer to combined/synopsis notice, item number 1. Contractor shall provide any protection necessary to surfaces that may be impacted. Shall there be any impact, contractor shall restore to original condition. This shall be contemplated in the proposal.

23- A window cleaning can be done during working hours?

Please refer to combined/synopsis notice, item number 1.9

23- A date can be postponed the bid to have more time to have a second chance to see the facilities again?

No more site visits are scheduled to the Administrative Building. Combined synopsis/sol was extended for response to June 20, 2014. Administrative Building site visit was conducted June 4, 2014.



24- What is going to be with the fading and peeling paint that is in the frame of the windows?

Contractor shall provide any protection necessary to surfaces that may be impacted. Shall there be any impact, contractor shall restore to original condition. This shall be contemplated in the proposal.

Amendment A0001 is hereby issued to extend the response date to this Combined synopsis/solicitation from June 10, 2014 to June 20, 2014 at 10:00am EST. Local Puerto Rico Time. All other terms and conditions stated in the Combined synopsis/solicitation and attachment remain in full force.

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format Subpart 12.6, as supplemented with additional information included in this notice. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-73(EFFECTIVE 04/29/14). This is a firm fixed priced contract. Only qualified offerors may submit bids.

Solicitation VA248-14-Q-1100 is issued as a Request for Quote. The Government contemplates award of a single contract resulting from this solicitation. This procurement is set aside for Small Business.

The associated NAICs Code is 561720 and size standard is $16.5 million. Any firm that does not meet the capability and size standard under this NAICS code should not submit a response to this notice.

In order to be considered for a government award, the firm must be registered in System for Award Management (SAM) at www.sam.gov and be capable of furnishing all services listed in the performance work statement.

Performance work statement:



1.1 The Contractor shall furnish all necessary labor, materials, protective clothing, supervision, equipment, inspections, and reports necessary to perform inside and outside windows and glass surfaces cleaning services of all horizontal, vertical and slopped glass windows, window frames, side panels, doors, glass panels in railings, skylights for the VA Caribbean Healthcare System, Administrative Building located at Casia St. San Juan, Puerto Rico 00921-3201. Term of Contract will be Base period from July 1st, 2014 or date of award thru June 30, 2015 with four (4) options of 12 months periods. Work is to be accomplished twice a year and/or every 6 months.



1.2 Building Description: The Administrative Building is a five (5) story building with a basement and penthouse level. The exterior glazing consists of fixed glass panes in an aluminum structure. The north elevation is a five (5) story curtain wall system. The south and west elevations consist of punch through windows within a concrete structural system. Estimated number of windows and glass surfaces: Approximately 32,741 sf. The Government will not be responsible for any error or variation in the square footage listed. Contractor shall verify square footage by means of a proper site visit and shall be responsible with the intent of the areas covered in this solicitation thereafter called "contract". The windows and glass surfaces count is based on VA Caribbean Healthcare system computation, and may not be the same as a typical industry standard.



1.2aThe Department of Veterans Affairs, VA Caribbean Healthcare System will conduct a site visit for the place of performance, the Administrative Building. Site visit is scheduled for Wednesday, June 4, 2014 at 10:00A.M Eastern Time. All interested offerors should contact Ms. Grissel Silva, Contracting Officer Representative (COR), and/or designee Mr. Edwin Rivera-Ortiz, located at the main building, Facility Management Office, Room C-8 at Basement. Telephone Numbers are: 787-641-7582 extensions 10242 and 10295.



1.3 The scope includes the cleaning of the window panes, and horizontal concrete overhang in all south elevation windows. The scope also includes the glass roofing structure by the entrance to the rotonda, side panels' frames, doors of full length.



1.4 The façade of the northwest corner stairwell consists of a five (5) story curtain glass wall system. There is a railing at each stair landing that separates the curtain wall from the landing.



1.5 There are hooks available on the perimeter of the building at the roof level for equipment attachment. Propose methods of cleaning are to be submitted. Propose materials, supplies, Material Data Sheets and equipment shall be approved prior to their use under this contract.



1.6 Some exterior of the windows and glass surfaces of the building are not accessible from the inside, the cleaning of these glasses will be accomplished by the use of scaffold/platform, rappelling or boatswain's chair, which will be the responsibility of the vendor. The equipment used must conform to all Federal, State, and Local safety requirements, and will be inspected by the Medical Center Safety Office prior to use.



1.7 Any observance of unsafe procedures or worked performed will result in an immediate shut down of cleaning operations pending investigation by the Safety Officer or the Contracting Officer's Representative(COR).



1.8 Personnel employed by the contractor shall be capable employees, qualified in the type of work to be performed. Contractor shall submit written confirmation that the contract employee is competent to perform the task. All personnel shall receive first-line supervision by the Contractor on-site. The Contractor shall provide to the Contracting Officer and/or COR any necessary documentation pertaining to contract employees as requested.



1.9 The Contractor shall coordinate dates for the cleanings, but it must be performed during the weekend. Schedules of when the work will be done to include area to be service shall be submitted to the Contracting Officer Representative (COR) not later than five (5) days after the contract start date.

1.10Maintain safe premises and utilities are conserved and protected. All damages caused by Contractor's personnel repaired to previously existing conditions. Contractor shall operate under conditions which preclude the waste of utilities.

1.11 The Contractor shall provide protective equipment and attire to personnel and require employees to use it while the performance of their duties as necessary. Safe equipment includes but is not limited to: Proper use of belts, ropes, hoists, saddles, hardhats, goggles, masks, protective clothing, rigging, etc.

1.12The Contractor shall use green cleaning products and processes. Green cleaning is a planned and organized approach to cleaning that uses products and processes that go beyond simple appearance and focuses on reducing impacts on human health and the environment.

2. Services Required:

2.1 All windows and glass surfaces shall be washed thoroughly on each side, inside and outside, in accordance with good commercial practice. Windows and glass surfaces are to be clean and free from dirt, streaks, water compounds and other substances.

2.2 Any stains or discolorations, which were caused by the glass surfaces cleaning, shall be thoroughly corrected on floors, sill, furniture and other property.



2.3 Any window or glass broken by the Contractor's personnel during the performance of this contract shall be replaced to the satisfaction of the Chief of Facility Management Service or his designee within twenty-four (24) hours.



2.4 Cleaning of all windows and glass surfaces. The contractor shall perform cleaning of all horizontal, vertical and slopped glass windows, windows frames, side panels, doors of full length or with panes, glass panels in railings, skylight, and other surroundings of glass shall be wiped free of drippings and other watermarks. After windows has been cleaned, exterior frames, classing and glass shall be free of film, dirt, smudges, water, and other foreign matter, etc. Cleaning of both sides shall be done. All work is to be performed in accordance with established federal, state, OSHA and local ordinances.



2.5 Cleaning standards: Window Washing: Washed glass shall be clean and free of dirt, grime, streaks and excessive moisture and shall not be cloudy. Window sashes, sills, concrete overhang, or metal and other surroundings of interior glass shall be wiped free of dripping and other watermarks.

3. Contractor and Government Responsibilities:

The security risk level assigned for the services required herein is considered Low Risk (LR) equating to non-sensitive defined, as "These positions are positions with limited potential for adverse impact involving duties of limited relation to a program or VA's mission". The Contractor shall certify that all personnel performing under this contract have the necessary clearance to meet this level of security risk and provide required supporting documentation.

The delegated Contracting Officer Representative (COR), VA Program Manager, or other designee shall serve as a VA Sponsor for Contractor or Contract Employee personnel.



4. Privacy and Information Security: VA Privacy and Information Security Awareness Course must be completed by all contractors and subcontractor employees assigned to VA accounts prior to delivery of service and annually thereafter.

4.1 To complete these training modules access courses electronically through the VA Talent Management System, TMS, at the following website: https://www.tms.va.gov/learning/user/login.jsp

4.2 The contractor shall provide to the VA Contracting Officer Representative (COR) a copy of the completed training certificate(s). All contractor employees shall sign in with the VA police upon entering the facility. The employees must show a photo ID to obtain a visitor badge, which must be worn at all times during performance of the contract. After the contractor staff obtain a visitor's badge from VA police, they shall report to the Contracting Officer Representative in the Environmental Management Service office.

5. Quality Assurance Service Plan:

The contractor shall establish complete quality control programs to ensure the requirement of the contract are provided as specified.

Within five workdays prior to the starting date of the contract the contractor shall submit a copy of Maintenance program to the Contracting Officer and/or Contracting Officer Representative (COR). The program shall include, but not be limited to the following:

The name(s) of the individual(s) who will perform the services described in contract.

A checklist used in the inspection and performance verification during preventive maintenance and corrective maintenance services. The checklist shall include every requirement included in the manufacturer's manual(s), updates, notices and any other requirement from accrediting organizations or agencies, as well as every task required to be performed.

A schedule of the dates programmed for the preventive maintenance service requested.

A system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable and/or the COR identifies the deficiencies.

In addition to providing the documentation at the end of each service, the contractor is responsible to maintain the required documents of all the services conducted by the Contractor and the corrective actions taken. All documentation shall be made available to the Government during the term of the contract.

6-Additional Services:

6.1 If there are any services not listed herein that the Contractor believes are necessary to maintain the building cleaning services, the Contractor should submit a written price quote to the Contracting Officer (CO) or Contracting Officer Representative (COR) for approval before any work is done.

6.2 A separate purchase order would be issued if the service and price quote are acceptable to the VA.







PERFORMANCE REQUIREMENT SUMMARY (PRS)



Performance Objective Surveillance Method Performance Threshold SOW

Correction of identified deficiencies. Random Sampling Re-clean where deficiencies have been identified; re-cleaning to take place within two (2) workdays of identification of deficiency. As per sow

Service is performed as the established schedule Random Sampling No deficiencies reported As per sow

Service personnel are on site within established requirement in SOW Random Sampling No deficiencies As per SOW





































This is a competitive Request for Quotes (RFQ) and the Government expects to obtain best value under FAR 12.6. Lowest Price technically acceptable is the chosen source selection process. Award will be made on the basis of the lowest evaluated price of proposals meeting or exceeding the acceptability standards for non- cost factors. Offerors are advised to review FAR 52.212-1 Instructions to offerors and Addendum to FAR 52.212-1; Part 1- Proposals preparation instructions and Part 2-Evaluation Criteria.

(See continuation documents for full details of contract requirements).

E-mail proposals to: Mary.Gugliano@va.gov no later than June 10, 2014 @ 10:00 A.M, Est, local Puerto Rico time or hand carry to the following address:

Mary Jane Gugliano

Department of Veterans Affairs

VA Caribbean Healthcare System

Network Contracting Office 8-San Juan (NCO8)

Administrative Building-Suite 4M440

10 Calle Casia

San Juan, Puerto Rico 00921-3201



Note: Clauses and Provision applicable to this solicitation are in the continuation documents.

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format Subpart 12.6, as supplemented with additional information included in this notice. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-73(EFFECTIVE 04/29/14). This is a firm fixed priced contract. Only qualified offerors may submit bids.

Solicitation VA248-14-Q-1100 is issued as a Request for Quote. The Government contemplates award of a single contract resulting from this solicitation. This procurement is set aside for Small Business.

The associated NAICs Code is 561720 and size standard is $16.5 million. Any firm that does not meet the capability and size standard under this NAICS code should not submit a response to this notice.

In order to be considered for a government award, the firm must be registered in System for Award Management (SAM) at www.sam.gov and be capable of furnishing all services listed in the performance work statement.

Performance work statement:



1.1 The Contractor shall furnish all necessary labor, materials, protective clothing, supervision, equipment, inspections, and reports necessary to perform inside and outside windows and glass surfaces cleaning services of all horizontal, vertical and slopped glass windows, window frames, side panels, doors, glass panels in railings, skylights for the VA Caribbean Healthcare System, Administrative Building located at Casia St. San Juan, Puerto Rico 00921-3201. Term of Contract will be Base period from July 1st, 2014 or date of award thru June 30, 2015 with four (4) options of 12 months periods. Work is to be accomplished twice a year and/or every 6 months.



1.2 Building Description: The Administrative Building is a five (5) story building with a basement and penthouse level. The exterior glazing consists of fixed glass panes in an aluminum structure. The north elevation is a five (5) story curtain wall system. The south and west elevations consist of punch through windows within a concrete structural system. Estimated number of windows and glass surfaces: Approximately 32,741 sf. The Government will not be responsible for any error or variation in the square footage listed. Contractor shall verify square footage by means of a proper site visit and shall be responsible with the intent of the areas covered in this solicitation thereafter called "contract". The windows and glass surfaces count is based on VA Caribbean Healthcare system computation, and may not be the same as a typical industry standard.



1.2aThe Department of Veterans Affairs, VA Caribbean Healthcare System will conduct a site visit for the place of performance, the Administrative Building. Site visit is scheduled for Wednesday, June 4, 2014 at 10:00A.M Eastern Time. All interested offerors should contact Ms. Grissel Silva, Contracting Officer Representative (COR), and/or designee Mr. Edwin Rivera-Ortiz, located at the main building, Facility Management Office, Room C-8 at Basement. Telephone Numbers are: 787-641-7582 extensions 10242 and 10295.



1.3 The scope includes the cleaning of the window panes, and horizontal concrete overhang in all south elevation windows. The scope also includes the glass roofing structure by the entrance to the rotonda, side panels' frames, doors of full length.



1.4 The façade of the northwest corner stairwell consists of a five (5) story curtain glass wall system. There is a railing at each stair landing that separates the curtain wall from the landing.



1.5 There are hooks available on the perimeter of the building at the roof level for equipment attachment. Propose methods of cleaning are to be submitted. Propose materials, supplies, Material Data Sheets and equipment shall be approved prior to their use under this contract.



1.6 Some exterior of the windows and glass surfaces of the building are not accessible from the inside, the cleaning of these glasses will be accomplished by the use of scaffold/platform, rappelling or boatswain's chair, which will be the responsibility of the vendor. The equipment used must conform to all Federal, State, and Local safety requirements, and will be inspected by the Medical Center Safety Office prior to use.



1.7 Any observance of unsafe procedures or worked performed will result in an immediate shut down of cleaning operations pending investigation by the Safety Officer or the Contracting Officer's Representative(COR).



1.8 Personnel employed by the contractor shall be capable employees, qualified in the type of work to be performed. Contractor shall submit written confirmation that the contract employee is competent to perform the task. All personnel shall receive first-line supervision by the Contractor on-site. The Contractor shall provide to the Contracting Officer and/or COR any necessary documentation pertaining to contract employees as requested.



1.9 The Contractor shall coordinate dates for the cleanings, but it must be performed during the weekend. Schedules of when the work will be done to include area to be service shall be submitted to the Contracting Officer Representative (COR) not later than five (5) days after the contract start date.

1.10Maintain safe premises and utilities are conserved and protected. All damages caused by Contractor's personnel repaired to previously existing conditions. Contractor shall operate under conditions which preclude the waste of utilities.

1.11 The Contractor shall provide protective equipment and attire to personnel and require employees to use it while the performance of their duties as necessary. Safe equipment includes but is not limited to: Proper use of belts, ropes, hoists, saddles, hardhats, goggles, masks, protective clothing, rigging, etc.

1.12The Contractor shall use green cleaning products and processes. Green cleaning is a planned and organized approach to cleaning that uses products and processes that go beyond simple appearance and focuses on reducing impacts on human health and the environment.

2. Services Required:

2.1 All windows and glass surfaces shall be washed thoroughly on each side, inside and outside, in accordance with good commercial practice. Windows and glass surfaces are to be clean and free from dirt, streaks, water compounds and other substances.

2.2 Any stains or discolorations, which were caused by the glass surfaces cleaning, shall be thoroughly corrected on floors, sill, furniture and other property.



2.3 Any window or glass broken by the Contractor's personnel during the performance of this contract shall be replaced to the satisfaction of the Chief of Facility Management Service or his designee within twenty-four (24) hours.



2.4 Cleaning of all windows and glass surfaces. The contractor shall perform cleaning of all horizontal, vertical and slopped glass windows, windows frames, side panels, doors of full length or with panes, glass panels in railings, skylight, and other surroundings of glass shall be wiped free of drippings and other watermarks. After windows has been cleaned, exterior frames, classing and glass shall be free of film, dirt, smudges, water, and other foreign matter, etc. Cleaning of both sides shall be done. All work is to be performed in accordance with established federal, state, OSHA and local ordinances.



2.5 Cleaning standards: Window Washing: Washed glass shall be clean and free of dirt, grime, streaks and excessive moisture and shall not be cloudy. Window sashes, sills, concrete overhang, or metal and other surroundings of interior glass shall be wiped free of dripping and other watermarks.

3. Contractor and Government Responsibilities:

The security risk level assigned for the services required herein is considered Low Risk (LR) equating to non-sensitive defined, as "These positions are positions with limited potential for adverse impact involving duties of limited relation to a program or VA's mission". The Contractor shall certify that all personnel performing under this contract have the necessary clearance to meet this level of security risk and provide required supporting documentation.

The delegated Contracting Officer Representative (COR), VA Program Manager, or other designee shall serve as a VA Sponsor for Contractor or Contract Employee personnel.



4. Privacy and Information Security: VA Privacy and Information Security Awareness Course must be completed by all contractors and subcontractor employees assigned to VA accounts prior to delivery of service and annually thereafter.

4.1 To complete these training modules access courses electronically through the VA Talent Management System, TMS, at the following website: https://www.tms.va.gov/learning/user/login.jsp

4.2 The contractor shall provide to the VA Contracting Officer Representative (COR) a copy of the completed training certificate(s). All contractor employees shall sign in with the VA police upon entering the facility. The employees must show a photo ID to obtain a visitor badge, which must be worn at all times during performance of the contract. After the contractor staff obtain a visitor's badge from VA police, they shall report to the Contracting Officer Representative in the Environmental Management Service office.

5. Quality Assurance Service Plan:

The contractor shall establish complete quality control programs to ensure the requirement of the contract are provided as specified.

Within five workdays prior to the starting date of the contract the contractor shall submit a copy of Maintenance program to the Contracting Officer and/or Contracting Officer Representative (COR). The program shall include, but not be limited to the following:

The name(s) of the individual(s) who will perform the services described in contract.

A checklist used in the inspection and performance verification during preventive maintenance and corrective maintenance services. The checklist shall include every requirement included in the manufacturer's manual(s), updates, notices and any other requirement from accrediting organizations or agencies, as well as every task required to be performed.

A schedule of the dates programmed for the preventive maintenance service requested.

A system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable and/or the COR identifies the deficiencies.

In addition to providing the documentation at the end of each service, the contractor is responsible to maintain the required documents of all the services conducted by the Contractor and the corrective actions taken. All documentation shall be made available to the Government during the term of the contract.

6-Additional Services:

6.1 If there are any services not listed herein that the Contractor believes are necessary to maintain the building cleaning services, the Contractor should submit a written price quote to the Contracting Officer (CO) or Contracting Officer Representative (COR) for approval before any work is done.

6.2 A separate purchase order would be issued if the service and price quote are acceptable to the VA.







PERFORMANCE REQUIREMENT SUMMARY (PRS)



Performance Objective Surveillance Method Performance Threshold SOW

Correction of identified deficiencies. Random Sampling Re-clean where deficiencies have been identified; re-cleaning to take place within two (2) workdays of identification of deficiency. As per sow

Service is performed as the established schedule Random Sampling No deficiencies reported As per sow

Service personnel are on site within established requirement in SOW Random Sampling No deficiencies As per SOW





































This is a competitive Request for Quotes (RFQ) and the Government expects to obtain best value under FAR 12.6. Lowest Price technically acceptable is the chosen source selection process. Award will be made on the basis of the lowest evaluated price of proposals meeting or exceeding the acceptability standards for non- cost factors. Offerors are advised to review FAR 52.212-1 Instructions to offerors and Addendum to FAR 52.212-1; Part 1- Proposals preparation instructions and Part 2-Evaluation Criteria.

(See continuation documents for full details of contract requirements).

E-mail proposals to: Mary.Gugliano@va.gov no later than June 10, 2014 @ 10:00 A.M, Est, local Puerto Rico time or hand carry to the following address:

Mary Jane Gugliano

Department of Veterans Affairs

VA Caribbean Healthcare System

Network Contracting Office 8-San Juan (NCO8)

Administrative Building-Suite 4M440

10 Calle Casia

San Juan, Puerto Rico 00921-3201



Note: Clauses and Provision applicable to this solicitation are in the continuation documents.