Veterans Crisis Texting Platform Answers to Questions
Closed Solicitation Posted
- Solicitation number
- 36C24524Q0573
- Agency
- Veterans Integrated Service Network 5 Veterans Health Administration, Department of Veterans Affairs
- Responses due
- Set-aside
- Total Small Business
Opportunity facts
- NAICS code
- 561499 All Other Business Support Services
- Place of performance
- District of Columbia 20422, United States
- Points of contact
-
- Tara Davis tara.davis4@va.gov (304) 263-0811
- Amy Ritchey amy.ritchey@va.gov (304) 326-7984
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs (VA) is seeking to procure a web-accessed texting platform interface that will allow VHA employees to receive and respond to text messages from mobile phones. The key requirements include that the texting platform must be FedRAMP compliant, integrated with the VA's data architecture and Salesforce platform, and adhere to VA privacy and information regulations. Relevant qualifications include having previous experience providing a texting platform or similar service for the past 3 years, and having a CPARS rating or other past performance from a VA or healthcare facility. The contract will be awarded using the lowest price technically acceptable (LPTA) evaluation method.
This solicitation is set aside for total small business. The previous contract number was 36C24521P0397, but the incumbent is unknown. The estimated contract value is $21.5 million, with a base period from October 1, 2024 to September 30, 2025, and an option for an additional year. The place of performance is Washington, DC. Questions are due by September 3, 2024 and quotes are due by September 12, 2024.
Notice text
2 versions
Update #2 · Latest ·
Update/Amendment 1 9/9/24-This solicitation is now extended and closes on 9/13/24 2:00pm EST. Please see attached answers to questions, no further questions will be entertained. All else remains the same within the solicitation.
Thank you
Department of Veterans Affairs as a procurement need for veterans crisis line texting platform. All details and attachments have been included in this notification. For any additional questions please email Tara Davis tara.davis4@va.gov.
Questions Due NLT: 9/3/2024 by 2:00pm EST.
Quotes are due NLT: 9/12/2024 by 2:00pm EST
Update #1 ·
Department of Veterans Affairs as a procurement need for veterans crisis line texting platform. All details and attachments have been included in this notification. For any additional questions please email Tara Davis tara.davis4@va.gov.
Questions Due NLT: 9/3/2024 by 2:00pm EST.
Quotes are due NLT: 9/12/2024 by 2:00pm EST
Attachments
| File | Type | Posted |
|---|---|---|
| Questions-Answers.docx | DOCX document | |
| 36C24524Q0573 Final.docx | DOCX document | |
| 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING-CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION.docx | DOCX document | |
| S02_BUSINESS ASSOCIATE AGREEMENT-Form.docx | DOCX document |
Notice history
| Notice | Type | Posted |
|---|---|---|
| Veterans Crisis Texting Platform Answers to Questions | Solicitation | |
| DA01--Veterans Crisis Line | Pre-Solicitation |
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