USAC RFP: Schools and Libraries Business Process Outsourcing (BPO) Services
Closed Solicitation Posted
- Solicitation number
- SL-25-034
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541990 All Other Professional, Scientific, and Technical Services
- Place of performance
- Washington, District of Columbia 20005, United States
- Points of contact
-
- Noor Jalal noor.jalal@usac.org (202) 776-0200
- Anthony Smith anthony.smith@usac.org (202) 916-3486
Notice details come from SAM.gov. Updated .
About this opportunity
The Universal Service Administrative Company (USAC) is seeking a qualified vendor to provide Business Process Outsourcing (BPO) Services on behalf of the Federal Communications Commission (FCC). The solicitation, numbered SL-25-034, is a request for proposals to support USAC's administrative functions related to the Universal Service Fund and its support mechanisms, including High Cost, Lifeline, Rural Health Care, and Schools & Libraries programs. Proposals must be submitted electronically by May 19, 2025, at 11:00 AM ET through USAC's procurement website. The RFP is issued in accordance with Federal Acquisition Regulations and represents a combined synopsis/solicitation. While specific evaluation criteria are not detailed in the notice, the primary objective is to select a vendor capable of supporting USAC's billing, collection, and disbursement functions under FCC oversight.
The solicitation does not have a specific set-aside designation and is open to all qualified vendors in the professional, scientific, and technical services category (NAICS 541990). The place of performance is located in Washington, DC 20005, and the contract will be directly with USAC, not as a federal government subcontract. No specific budget range or award value is disclosed in the notice, and details about potential incumbent contractors are not provided. The procurement is specifically for professional support services, categorized under PSC code R408 for Program Management/Support. Importantly, this is not a direct federal agency procurement, but rather a solicitation by USAC, a not-for-profit corporation appointed by the FCC to administer the Universal Service Fund.
Notice text
At the request of the Federal Communications Commission (FCC) Office of Managing Director (OMD), and to ensure wide exposure of the Universal Service Administrative Company's (USAC) solicitations, the FCC is alerting the public that USAC has posted this solicitation on its website. The purpose of this Request for Proposal (“RFP”) is to acquire a qualified vendor to provide Business Process Outsourcing (BPO) Services. This Request for Proposals (RFP) describes the services being requested and provides instructions on how to respond. Proposals are due no later than May 19, 2025, at 11:00 AM ET.
This Request for Proposals (RFP) describes the services being requested and provides instructions on how to respond. Further details provided herein. Proposals shall be submitted no later than May 19, 2025, at 11:00 AM ET. The RFP is available electronically at http://www.usac.org/about/procurement.
This is a combined synopsis/solicitation issued in accordance with Part 13 of Title 48 of the Code of Federal Regulations (known as the Federal Acquisition Regulations (FAR)). This announcement constitutes the only solicitation; no separate written solicitation will be issued. The solicitation number is SL-25-034. Proposals are being requested and a separate written solicitation will not be issued. No additional notification will be issued by the FCC. ALL COMMUNICATIONS IN REFERENCE TO THESE OPPORTUNITIES SHALL BE THROUGH USAC'S Contracting Office. The RFP describes the services requested and provides instructions on how to respond. BACKGROUND: USAC is a not-for-profit Delaware corporation. The FCC has appointed USAC as the permanent administrator of the Universal Service Fund (USF) and the universal service support mechanisms (Support Mechanisms): High Cost (HC), Lifeline (LI), Rural Health Care (RHC) and Schools & Libraries (SL) as set forth in Title 47, Part 54, Section 701 of the Code of Federal Regulations. As part of its administrative function, USAC performs, subject to FCC oversight, the billing, collection, and disbursement functions associated with the USF and the Support Mechanisms. Additional information concerning USAC and its administration of the USF and Support Mechanisms can be obtained from USAC's website located at: www.usac.org.
The purpose of this Request for Proposal (“RFP”) is to acquire Business Process Outsourcing (BPO) Services. This Request for Proposals (RFP) describes the services being requested and provides instructions on how to respond. Proposals are due no later than May 19, 2025, at 11:00 AM ET. The RFP is available electronically at http://www.usac.org/about/procurement.
THIS IS NOT A PROCUREMENT BY A FEDERAL AGENCY, GOVERNMENT CORPORATION, GOVERNMENT CONTROLLED CORPORATION OR OTHER ESTABLISHMENT IN THE EXECUTIVE BRANCH OF THE UNITED STATES GOVERNMENT. THE CONTRACT AWARDED AS A RESULT OF THIS RFP WILL NOT BE A SUBCONTRACT UNDER A FEDERAL PRIME CONTRACT TO USAC.
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