Unify Communications Console Maintenance

Closed Special Notice Posted

This opportunity was awarded. See the award notice from .

Solicitation number
F4FFCK5232A001
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
Wright Patterson AFB, Ohio 45433, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of the Air Force Materiel Command, Air Force Life Cycle Management Center at Wright-Patterson AFB, Ohio has issued a Special Notice for the sole source procurement of Unify Communications Console Maintenance services. The Air Force intends to award a contract under FAR Subpart 15 for 24/7/365 maintenance of critical MACOM and node communication systems. This procurement is specifically for maintenance services of Unify communication console systems and OpenScape Xpert Dispatch Solution components. The contract will be structured as a firm-fixed-price arrangement that includes a base period and two option periods. The agency has designated Col. Paul W. Tinker as the Ombudsman to address contractor concerns during the proposal development process.

The primary objective of this Special Notice is to inform the contracting community of the Air Force's intent to proceed with a sole source award to Mission Critical Systems (MCS) of Tampa, Florida, based on their determination that only one source is reasonably available for this specialized requirement. Interested parties have until September 30, 2025, to respond to this notice. The government's market research and consultation with the original equipment manufacturer, Mitel, confirmed that MCS of Tampa is the only authorized vendor capable of providing the required maintenance services for this specific Unify communication system. The Air Force justified this sole source approach by citing that switching to alternative vendors would create increased time constraints, solution complexity, and performance risks that could negatively impact strategic cost reduction objectives. The contract falls under NAICS code 334111 for Electronic Computer Manufacturing and PSC code DA01 for IT and telecommunications business application support services.

Notice text

Air Force Materiel Command, Air Force Life Cycle Management Center, Wright-Patterson AFB OH, intends to award a sole source award in accordance with the format in FAR Subpart 15, as supplemented with additional information in this notice. Please see the Justification and Approval document attached to this posting for additional details.

Col(S) Paul W. Tinker has been appointed as Ombudsman to hear concerns from offerors, or potential offerors, during the proposal development. The purpose of the Ombudsman is to communicate contractor concerns, issues, disagreements, and recommendations to the appropriate government personnel. Existence of the Ombudsman does not diminish the authority of the program director or the contracting officer. Accordingly, the Ombudsman does not participate in the preparation of solicitations, the evaluation of proposals or the source selection process and, therefore, for routine matters on individual solicitations, please contact the buyer at the telephone number listed herein. When requested, the Ombudsman will maintain strict confidentiality as to the source of the concern. Should you desire to contact the Ombudsman, Col(S) Paul W. Tinker can be reached at e-mail: asca@us.af.mil.

Files

File Type Posted
Unify_single_source_justification_Redacted.pdf PDF

Notice history

Notice Type Posted
Unify Communications Console Maintenance Award Award Notice
This notice Latest special notice Special Notice

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