U. S. Embassy Antananarivo: Central Alarm Monitoring Services

Closed Solicitation Posted

Solicitation number
PR15858949
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
Antananarivo Antananarivo 101 Madagascar
Points of contact

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of State is soliciting quotations for Central Alarm Monitoring System (CAMS) services at the U.S. Embassy Antananarivo in Madagascar. Vendors must provide alarm installation and maintenance services through one of two options: either complete service provider-owned alarm systems or communications modules compatible with existing AES 5100 and 6100 systems. The contractor must additionally provide 24/7 CAMS monitoring services with dedicated response capability through local guard mobile patrol or commercial security services, with response times required within 10-15 minutes of alarm activation. Key contract requirements include appointing a CAMS Manager fluent in English and the local language, maintaining defective system repairs or replacements within 24 hours for non-urgent requests and 4 hours for urgent requests, submitting monthly incident statistics, and adhering to strict housekeeping and restoration standards. Evaluation will be based on technical acceptability and lowest price, with responsibility determination per FAR subpart 9.1 requirements. The offer deadline is April 17, 2026, at 1:00 PM local time.

This is an unrestricted solicitation with no small business set-aside designation. The contract covers services for 32 residential compounds, primarily in the Ivandry area of Antananarivo, Madagascar, with a total award value of 314,036,136.23 Malagasy Ariary. The contract structure includes a 12-month base year with two optional one-year renewal periods, commencing upon issuance of a Notice to Proceed (minimum 10 days after award). Key numerical performance standards include permitting no more than one customer complaint per month and requiring defective alarm repairs or replacements within specified timeframes. The place of performance is Antananarivo, Madagascar, with the Contracting Officer identified as Patrick Wilcox and the Contracting Officer's Representative as Ruth Rajaona.

Notice text

2 versions

Update #2 · Latest ·

The vendor shall provide

  1. Alarm installation and maintenance services:
    1. One quote, for service provider owned alarm systems completely provided and maintained from the service provider; or
    2. One quote, for service provider owned communications modules to be installed in existing AES 5100 and 6100 systems. (This communications module must be able to communicate with service providers monitoring center.
  2. Provision of Central Alarm Monitoring System (CAMS) Monitoring Services. This is defined as an alarm system that also makes the intrusion known at another location by means of an automatic telephone dialer, wired connection or by radio transmission to a central monitoring location. CAMS must be monitored 24/7 and have a 24/7 dedicated response, i.e. Local Guard Mobile Patrol or a commercial security response company.  The response service does not need to be armed with firearms.

RFQ# 19MA1026Q0006 is modify to include the following:

Housekeeping and Restoration:

The contractor shall:

  • Patch, repair, and repaint all areas affected by the work (including walls, ceilings, trim, and door/window frames) so that surfaces match existing finishes and colors as closely as practicable.
  • Ensure that no unused holes, openings, or exposed wiring remain and that all penetrations are properly sealed to maintain the integrity of the structure and security envelope.
  • Remove any obsolete equipment, unused cabling, debris, and packaging, dispose of it in accordance with local regulations; no debris will be left on site.
  • Clean up daily at the end of working hours. Trash may not be accumulated on site and must be removed from the site daily and disposed of properly and legally at a landfill, government‑regulated dump, or recycling center.
  • Conduct a final walkthrough with Post security and facilities staff to verify proper operation/installation, cleanliness of work areas, and satisfactory restoration of all affected surfaces.

This is applicable to both:

Option 1: Communication and monitoring of existing alarm system 

Option 2: Removal of existing alarm system and installation of new alarm system”.

Update #1 ·

The vendor shall provide

  1. Alarm installation and maintenance services:
    1. One quote, for service provider owned alarm systems completely provided and maintained from the service provider; or
    2. One quote, for service provider owned communications modules to be installed in existing AES 5100 and 6100 systems. (This communications module must be able to communicate with service providers monitoring center.
  2. Provision of Central Alarm Monitoring System (CAMS) Monitoring Services. This is defined as an alarm system that also makes the intrusion known at another location by means of an automatic telephone dialer, wired connection or by radio transmission to a central monitoring location. CAMS must be monitored 24/7 and have a 24/7 dedicated response, i.e. Local Guard Mobile Patrol or a commercial security response company.  The response service does not need to be armed with firearms.

Files

File Type Posted
RFQ - CAMS Services Updated 2 April 2026.docx DOCX document
RFQ - CAMS Services.docx DOCX document

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