U. S. Customs and Border Protection Office of Trade Communications, Training, Operations, and Deployment Support Services

The U.S. Customs and Border Protection Office of Trade seeks information through a Request for Information to support future acquisitions for communications, training, operations, and deployment services. These services will support programs including the Automated Commercial Environment, Advanced Trade Analytics Platform, Forced Labor Prevention initiatives, and the 21st Century Customs Framework. Respondents are requested to provide information on their capabilities and experience in areas such as communications, training, operations, deployment support, and Agile methodologies. Responses must be submitted electronically by December 22, 2022. This RFI is being issued to conduct market research and will not result in an award.

No set-aside designation is specified. Services will involve tasks in areas including communications, training, stakeholder engagement, program evaluation, and deployment support. The period of performance for any subsequent award is expected to consist of one base year plus four option years. Labor categories and personnel requirements include program managers, subject matter experts, communications specialists, trainers, and multimedia professionals. Respondents are asked to address factors including expected onboarding timelines and approaches for transitioning contractor personnel.