Travel Management Services

The Department of State seeks travel management services for the U.S. Embassy in Seoul, South Korea, with quotations due August 27, 2026. The contract is a requirement contract with an estimated base year performance period of January 1, 2027 through December 31, 2027, plus two one-year renewal options. The contract maximum across all years is 428,400,000 Korean Won with a guarantee minimum of 1,000,000 Korean Won; quotations must be submitted in U.S. dollars for U.S. firms or Korean Won for foreign firms.

The contractor must deliver comprehensive travel management services including air, rail, bus, and ferry reservations; ticketing and delivery; lodging and vehicle rental reservations; detailed itineraries; management information and billing reports; and automated reconciliation of Government Travel Charge Card transactions. Services operate on a hybrid model with one required on-site Site Manager providing business hours support and 24-hour toll-free after-hours emergency virtual support. Pricing is transaction-based with separate fees for agent-assisted international air reservations (estimated 620 annually), Korean domestic air reservations (estimated 40 annually), ferry reservations (estimated 60 annually), rail bookings (estimated 130 annually), and other services. The contractor must comply with mandatory Government city-pair contracts, the Fly America Act, lowest-fare requirements, and Federal Travel Regulations.

Required deliverables include a Quality Control Plan, Quality Service Survey questionnaire, monthly and quarterly activity reports, reconciliation reports, and insurance/bonding documentation within specified timeframes. Participating agencies include the State Department, FCS, FBI, DEA, DHS, and numerous other federal agencies. The NAICS code is 561510, Travel Agencies. The PSC code is V302, Transportation/Travel/Relocation.