The purpose of this requisition is to establish the RFI for Telephone Interpret

Closed Pre-Solicitation Posted

Solicitation number
28321326RI0000018
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

More information

Notice details come from SAM.gov. Updated .

About this opportunity

The Social Security Administration (SSA) is seeking to procure Telephone Interpreter Services through a Request for Information (RFI) posted on April 29, 2026, with a response deadline of May 6, 2026. These services will enable SSA employees who lack bilingual capabilities to communicate with customers in their preferred languages through qualified third-party interpreters. The services will support multiple SSA locations including field offices, teleservice centers, hearing offices, headquarters components, U.S. territories, Federal Benefit Units, and other designated locations as applicable. This procurement falls under NAICS code 541930 (Translation and Interpretation Services) and PSC code R608 (Support-Administrative: Translation and Interpreting). The RFI represents the initial phase of the procurement process and will inform the development of the formal solicitation that will follow.

This pre-solicitation notice indicates no set-aside designation has been applied to this opportunity, meaning it is open to all eligible vendors in the general competitive marketplace. The notice does not disclose specific budget ranges, award values, or numerical service requirements at this stage, as this is preliminary market research to gather information from potential contractors. No incumbent contractor or current contract holder is identified in the pre-solicitation notice. Given the RFI timeline, interested vendors should prepare to submit detailed information about their telephone interpretation capabilities and experience serving federal agencies by the May 6, 2026 deadline to position themselves for consideration when the formal solicitation is released.

Notice text

Telephone Interpreter Services enable SSA employees who are not bilingual to communicate with customers in their preferred language through a third-party interpreter. These services support SSA field offices, teleservice centers, hearing offices, headquarters components, U.S. territories, Federal Benefit Units, and other designated locations, as applicable.

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Opportunity Agency Set-aside Responses due
R608--FY27 Service - Language Interpretation Services (Base + 4) New York Harbor Healthcare System New York, New York 10010, United States · NAICS 541930 Veterans Integrated Service Network 2 No set-aside

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