Telephone Software VISN 15 POP: BASE YEAR 06-15-2017 TO 06-14-2018

Department of Veteran Affairs

VISN 15 VAMC



This is a SOURCES SOUGHT announcement only. It is neither a solicitation announcement nor a request for proposal / quote and in no way obligates the Government to award a contract. Requests for a solicitation will not receive a response. Responses to this Sources Sought must be in writing. The purpose of this Sources Sought Announcement is for market research to determine acquisition strategy and to gain knowledge of potential qualified vendors.



Responses to this notice shall include:



1. Company Name

2. Address

3. Point of Contact

4. Phone, Fax, and Email

5. DUNS number

6. Cage Code

7. Type of business, (e.g. Service Disabled Veteran Owned Small Business, Veteran Owned

Small Business, 8(a), HUB Zone, Women Owned Small Business, SDB or Large)



Must provide a capability statement that addresses the organizations qualifications and

ability to perform the work described below:



This solicitation uses a Brand Name or Equal Description of the product required. This permits prospective contractors to offer products other than those specifically referenced by brand name. All offers must work with existing equipment that has already been purchased and is currently in use at the station.



Department of Veterans Affairs is seeking to purchase a telephone liaison care management system for the VISN 15 Hospital Network.

DSS TeleCare Record Manager is a telephone liaison care management system that provides users with the ability to access telephone treatment protocols and update and organize information from different categories of patient calls. TeleCare Record Manager is Veterans Health Information Systems and Technology Architecture/Computerized Patient Record System (VistA/CPRS) integrated and automatically creates Text Integration Utilities (TIU) note in CPRS. TeleCare Record Manager allows users to manage workload reporting, access patient information directly from VistA packages, access multiple VistA systems in network and access call history reporting for Completed, Pending, and Open Calls. TeleCare Record Manager is Utilization Review Accreditation Commission (URAC) and Health Insurance Portability and Accountability Act (HIPAA) compliant.

TRM Plus integrates seamlessly with VistA and DSHI Veterans Health Gateway (VHG), which enhances telephone triage decision-making by helping nurses accurately assess patient symptoms and quickly determine the proper course of action for treatment.

TRM Plus Key Benefits at a Glance

Integrates with VistA and DSHI Veterans Health Gateway (VHG) triage solution

Enables the automatic creation of TIU notes in CPRS

Supports call history, management and workload reporting

Provides direct access to patient information in VistA



TRM PLUS-L

Telecare Record Manager Plus Large Hospital Limited License

TRM PLUS-M

Telecare Record Manager Plus Medium Hospital Limited License

TRM PLUS-S

Telecare Record Manager Plus Small Hospital Limited License

TRMSQL PLUS-L

Telecare Record Plus Reporting SQL Database Limited License

VHG Plus-100

VHG Plus, 100 Con Lmt lic, 1 server

VHG Plus-Back-100

VHG Plus #100 Local Triage Knowledgebase Back-up for a period of one year.

VHG Plus-SQL-100

VHG Plus SQL-DB 100 Con lmt lic 1 server

TRMCLR

Telecare RM, Call Log Reporter Ltd. Site Lic.

DSSTRMP-WEB

TRM Plus Web based review of new product features for end-user & administrator. The use of Live Meeting is with a certified DSS Trainer for max of four (4) hrs PER VAMC.



All responses are due NLT 7:00 Am CST, May 10, 2017.



Please contact me with any questions or concerns.



Thank you for your time and effort.



Paul Dixon, Jr.

Contracting Officer

Network Contacting Office (NCO) 15

3450 S 4th Street

Leavenworth, KS 66048

Phone (913) 946-1980

Fax (913) 946-1998

paul.dixon@va.gov