Telecommunications Migration and Upgrade

The Department of the Air Force Reserve Command is seeking a telecommunications upgrade at Grissom Air Reserve Base, transitioning from legacy Time-Division Multiplexing (TDM) to Session Initiation Protocol (SIP) infrastructure by May 2025. This pre-solicitation notice outlines a critical modernization effort mandated by a February 2023 DoD directive to enhance communication system interoperability and efficiency. The contractor will be responsible for porting existing telephone numbers, configuring state-of-the-art telephone services, and implementing a comprehensive telecommunications migration. The solicitation is associated with document FA465425Q0003 and requires detailed technical capabilities in wired telecommunications services. While specific evaluation criteria are not explicitly detailed in the pre-solicitation, the Performance Work Statement suggests that technical compliance, service reliability, and ability to meet stringent uptime and restoration requirements will be key assessment factors.

The opportunity is designated as a Total Small Business set-aside, focused on the NAICS category 517111 for Wired Telecommunications Carriers. The contract scope includes providing services for Peru, Indiana, covering area codes 765, 260, 317, and 812, with requirements to support 3,000 phone numbers and enable 40 concurrent calls. The contractor must implement the migration within 180 days of award, maintain 99.9% service uptime, and provide 24/7/365 emergency support with outage restoration within 4 hours. Work will be performed primarily during standard business hours (Monday-Friday, 7:00 AM to 3:00 PM), with a mandatory 24-hour point of contact for service issues. While a specific award value is not disclosed, the comprehensive technical requirements and broad service area suggest a significant procurement opportunity for qualified small business telecommunications providers.