Technical Support Services
Award Notice Posted
- Solicitation number
- M68909-18-R-7663
- Agency
-
Marine Corps
Department of the Navy, Department of Defense
- Awarded
- to C4 Planning Solutions, LLC
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- M6890919D7605 Federal IDV award
- NAICS code
- 541519 Other Computer Related Services
- PSC
- Not on record
Notice details come from SAM.gov. Updated .
About this opportunity
This Award Notice from the United States Marine Corps provides for continuous worldwide tactical systems technical support services under an indefinite delivery/indefinite quantity contract awarded to C4 Planning Solutions, LLC. The scope of work includes establishing a 24/7 help desk and deploying tactical systems experts globally to perform remote and on-site troubleshooting, setup and configuration, knowledge management, software distribution, maintenance procedures, training and network analysis in support of Marine Corps operating forces. The base contract award amount to C4 Planning Solutions is $M68909-19-D-7605 with services to be provided through January 2024.
Notice text
The scope of this effort is to provide continuous, worldwide tactical systems technical support-positioned at distinct global locations-to the operating forces during the full range of military operations in order to ensure that Marines can successfully and independently employ and operate their tactical systems. This includes the establishment of a 24 hours-per-day, 7 days-per-week Tier 1 help desk and a cadre of globally distributed, deployable Tier 2 tactical systems experts. This support includes, but is not limited to, remote and on-site tactical systems and applications troubleshooting and issue resolution, setup and configuration, configuration management, information and knowledge management, software and documentation distribution, maintenance procedures, operations, network analysis and diagnostics, engineering, and over-the-shoulder training.. Awarded Vendors: C4 Planning Solutions, LLC. Contract Award Dollar Amount: M68909-19-D-7605. Contract Award Date: 2019-01-16.
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