TAC-17-40704 Palo Alto HCS: PBX Maint Contract

This is a combined Synopsis/Solicitation for Commercial services in accordance with Federal Acquisition Regulations (FAR) subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. This solicitation is issued as a Request for Proposal (RFP); the number is VA118-17-Q-1845.

The Department of Veterans Affairs (VA), Veterans Health Administration, Region 1 has a requirement for private branch exchange (PBX) maintenance services for 11 locations within Region 1 that are part of the VA Sierra Pacific Network. The required PBX maintenance services consist of telephone maintenance services to include all necessary labor, materials, parts, equipment, shipping and transportation and full labor maintenance of the Government-owned PBX telephone systems. This includes maintenance and support of automatic call distributor, symposium, and call pilot voicemail systems. The period of performance for this proposed effort is six months, plus one 3-month option period, if exercised. The Performance Work Statement set forth below and the Government s terms and conditions represent the Government s requirements that an Offeror must meet.



The North American Industrial Classification (NAICS) for this effort is 517919.

This Solicitation is issued as a total service disabled Veteran-Owned Small Business Set-Aside.

Type of Contract: Firm-Fixed-Price