Systems Operations Support Services
Awarded Limited / Sole Source Justification Posted
- Solicitation number
- 28321325FA0010189
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- 28321325FA0010189-28321325FA0010189
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Baltimore, Maryland 21235, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Social Security Administration has awarded a sole-source follow-on contract to Tuknik Government Services for systems operations support services, including LAN support, facilities support, help desk/call center support, security support, storage support, and operational support, with an estimated value of $6,439,334.40.
The justification rests on logical follow-on authority tied to a pending GAO protest filed by Koniag IT Systems LLC on July 27, 2026 against a competing award. SSA determined that any service lapse would create significant operational disruption, including security risks to personally identifiable information and delays in public-facing services. Tuknik is the only contractor positioned to perform immediately due to current staffing and infrastructure; the competing contractor had only begun hiring before a stop work order was issued. The contract period runs from August 19, 2026 through February 18, 2027 under the Federal Supply Schedule vehicle using a Labor Hour contract type. Place of performance includes SSA's data centers at the National Support Center, Second Support Center, and Evault. The justification was approved on August 18, 2026 by Contracting Officer Ryan Kloman and Head of Strategic Sourcing Bruce Starr, with concurrence from the General Counsel and Competition Advocate Review Board.
Notice text
This justification is to provide systems operation s support services including LAN support, Facilities support, Help desk/call center support, Security support, Storage Support and Operational Support to the Social Security Administration. This is a logical follow on to work currenlty being performed. This work is to allow SSA more time to take corrective action in response to a protest.
Awarded contract 28321325FA0010189 to unknown vendor for unknown amount on 2026-09-01.
Files
| File | Type | Posted |
|---|---|---|
| Sole Source Justification SOSS.docx | DOCX document |
Similar open opportunities
| Opportunity | Agency | Set-aside | Responses due |
|---|---|---|---|
| IT Support Services Contract (ITSSC) Recompete | Social Security Administration | No set-aside |
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